Technology plays an ever-increasing role in personal selling and customer relationship management (CRM). Over the past decade, many models examining the acceptance of technology have been proposed and refined, contributing significantly to our knowledge of technology adoption. An implicit...

General purpose technologies (GPTs) have been important drivers of industrial revolutions and economic development, but their link to standards has not been analyzed systematically. We document that all of the most common examples of GPTs—steam, railway, electricity and information (and...

We present an equilibrium model where the demand side of the market determines the strategic incentives of firms when considering the introduction of technologically superior products (TSPs) and the subsequent dynamic evolution of the market configuration. Market demand is built on conventional...

Data have changed the characteristics of the global value chain in the context of digital economy. Standards and innovation are the key facilitators of digital economy. Considering the collaborative development of innovation and standardization, this paper constructs a theoretical model of the...