Purpose – This study aims to identify what managers involved in the design of a performance measurement system (PMS) perceive are the attributes of a successful PMS. Design/methodology/approach – A total of 85 managers from Thai firms were interviewed to develop the proposed model to measure...

Purpose The purpose of this paper is to examine the relationship between levels of human capital and financial performance of firms that use two distinct human resource management (HRM) strategies. Design/methodology/approach A survey of 128 HRM managers was conducted to assess differences in...