There is a gap in literature as to how multidimensional satisfaction fits into a nomological network with continuity, coordination and cooperation. Furthermore, most studies focusing on these constructs are limited to a buyer perspective. The objective of this study is to fill this gap by...

This study seeks to develop an institutional theory-based model to analyze quality management in Turkish higher education using the partial least squares structural equation modeling (PLS-SEM) technique, which is widely used in exploratory research and theory development. The model is used to...