This study examines the incentives for content contribution in social media. We propose that exposure and reputation are the major incentives for contributors. Besides, as more and more social media Web sites offer advertising-revenue sharing with some of their contributors, shared revenue...

App-based monitoring is widely used in online labor markets to reduce information asymmetry between firms (employers) and contractors. Such monitoring apps provide employers with detailed information on contractors' work progress and effort level. A unique characteristic of app-based monitoring...

Prior research considers the IT governance decision to be a trade-off between the cost-efficiency of centralized information processing, and the responsiveness provided by local information processing. Environmental uncertainty plays a major role in this trade-off. In uncertain environments, the...

It is well known that the Internet has significantly reduced consumers' search costs online. But relatively little is known about how search costs affect consumer demand structure in online markets. In this paper, we identify the impact of search costs on firm competition and market structure by...

Many business decisions, such as managing investment instruments, selecting medical care, and managing various supply chains, are being made repetitively in uncertain environments. At times, decisions under uncertainty could be perceived as wrong ex-post even though they are really ex-ante...