Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Theory"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service value revisited: Speci...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Theory
Beziehungsmarketing
17
Relationship marketing
16
Dienstleistung
11
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
9
Kundenzufriedenheit
9
Marketing
8
Consumer behaviour
6
Customer service
6
Dienstleistungsmarketing
6
Konsumentenverhalten
6
Kundenservice
6
Emotion
5
Services marketing
5
Measurement
4
Messung
4
Services
4
USA
4
United States
4
Bibliometrics
3
Bibliometrie
3
Theorie
3
Arbeitsverhalten
2
Competence
2
Customer services
2
Customer value
2
Deutschland
2
Equity theory
2
Experimental study
2
Forschung
2
Garantie
2
Germany
2
Intelligence
2
Intelligenz
2
Kompetenz
2
Kundenwert
2
Multilevel analysis
2
Occupational qualification
2
more ...
less ...
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Aufsatz im Buch
2
Book section
2
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
3
Author
All
Gremler, Dwayne D.
2
Barroso, Carmen
1
Brown, Stephen Walter
1
Cepeda Carrión, Gabriel
1
Edvardsson, Bo
1
Gwinner, Kevin P.
1
Hennig-Thurau, Thorsten
1
Roldán, José L.
1
Tronvoll, Bård
1
more ...
less ...
Published in...
All
Handbook of partial least squares : concepts, methods and applications
1
Journal of service management
1
Relationship marketing : gaining competitive advantage through customer satisfaction and customer retention
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Why customers build relationships with companies - and why not
Hennig-Thurau, Thorsten
;
Gwinner, Kevin P.
;
Gremler, …
- In:
Relationship marketing : gaining competitive advantage …
,
(pp. 369-391)
.
2000
Persistent link: https://www.econbiz.de/10001456734
Saved in:
2
Paradigms in service research
Tronvoll, Bård
;
Brown, Stephen Walter
;
Gremler, Dwayne D.
- In:
Journal of service management
22
(
2011
)
5
,
pp. 560-585
Persistent link: https://www.econbiz.de/10009405818
Saved in:
3
Applying maximum likelihood and PLS on different sample sizes : studies on SERVQUAL model and employee behavior model
Barroso, Carmen
;
Cepeda Carrión, Gabriel
;
Roldán, José L.
- In:
Handbook of partial least squares : concepts, methods …
,
(pp. 427-447)
.
2010
Persistent link: https://www.econbiz.de/10003944657
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
