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Social anxiety as a moderator in consumer willingness to accept AI assistants based on utilitarian and hedonic values

Yuan, Chunlin; Zhang, Chenlei; Wang, Shuman - In: Journal of retailing and consumer services 65 (2022), pp. 1-11

Persistent link: https://www.econbiz.de/10013169569

Pursuing personal constructs through quality, value, and satisfaction

Babin, Barry J.; James, Kevin W.; Camp, Kerri; Jones, … - In: Journal of retailing and consumer services 51 (2019), pp. 33-41

Persistent link: https://www.econbiz.de/10012114930

Value-based customers satisfaction and continuance intention for mobile financial services : the roles of utilitarian, hedonic, and personal values

Omigie, N. O. - 2017

"M-PESA" mobile financial service has remained a dominate player in the Kenya financial service market. This study presents a conceptual research model that is grounded in means-end theory. It connects customer value hierarchy to customer attitudes and post-adoption outcomes behavior. It aims to...

Persistent link: https://www.econbiz.de/10011774587

Hedonic and utilitarian motivations behind shopping and research behaviors : theory and evidence

Franz, Wan-ju Iris - In: International journal of applied behavioral economics : … 3 (2014) 3, pp. 17-30

Persistent link: https://www.econbiz.de/10010433952

Values, attitudes and economic behavior

Roos, Michael W. M. - 2018

In this paper, I propose a simple model in which behavior is determined by the individual's attitude towards the … behavior and the attitude depends on the individual's values. The model is based on the Schwartz theory of human values, which …. Attitude is the importance-weighted sum of the degrees of (dis-)satisfaction. The model highlights the importance of systematic …