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Analysis of e-service quality...
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Theory
Service quality
21,654
Dienstleistungsqualität
20,903
Multi-criteria analysis
7,290
Multikriterielle Entscheidungsanalyse
7,249
Customer satisfaction
6,451
Kundenzufriedenheit
6,265
Consumer behaviour
4,498
Konsumentenverhalten
4,453
Relationship marketing
4,030
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4,018
Theorie
3,614
AHP-Verfahren
2,951
AHP approach
2,943
Qualitätsmanagement
2,808
Quality management
2,768
Wirtschaftsprüfung
2,494
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2,488
E-Government
2,349
E-government
2,187
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1,894
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1,882
Fuzzy sets
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1,836
USA
1,763
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1,738
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1,640
Mathematische Optimierung
1,627
Mathematical programming
1,626
Gesundheitsversorgung
1,609
Deutschland
1,531
Germany
1,443
Gesundheitswesen
1,318
Health care system
1,299
Supply chain
1,264
Lieferkette
1,258
Product quality
1,239
Produktqualität
1,228
Entscheidung
1,199
service quality
1,192
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Undetermined
1,073
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571
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Figueira, José Rui
37
Siciliani, Luigi
32
Ehrgott, Matthias
31
Straume, Odd Rune
31
Zopounidis, Constantin
25
Greco, Salvatore
24
Bruhn, Manfred
23
Brekke, Kurt R.
20
Doumpos, Michael
19
Wallenius, Jyrki
19
Miettinen, Kaisa
17
Munda, Giuseppe
17
Köksalan, Murat
16
Benkenstein, Martin
14
Klamroth, Kathrin
14
Mousseau, Vincent
13
Ruiz, Francisco
13
Vanderpooten, Daniel
12
Brekke, Kurt Richard
11
Caballero, Rafael
11
Gandibleux, Xavier
11
Ishizaka, Alessio
11
Korhonen, Pekka J.
11
La Torre, Davide
11
Mavrotas, George
11
Nijkamp, Peter
11
Pirlot, Marc
11
Steuer, Ralph E.
11
Stewart, Theodor J.
11
Bouyssou, Denis
10
Costa, Carlos A. Bana e
10
Drexl, Andreas
10
Climaco, João
9
Henggeler Antunes, Carlos
9
Kadziński, Miłosz
9
Matarazzo, Benedetto
9
Nikulin, Jurij V.
9
Shi, Yong
9
Almeida, Adiel Teixeira de
8
Eichfelder, Gabriele
8
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National Bureau of Economic Research
11
IGI Global
4
Eric Cuvillier <Firma>
2
Hongkong / Securities and Futures Commission
2
London School of Economics and Political Science / Department of Operational Research
2
Svenska Handelshögskolan <Helsinki>
2
Association of European Operational Research Societies / Working Group on Multicriteria Decision Aid
1
Centre for Economic Policy Research
1
Deutsches Institut für Normung
1
Deutschland / Bundeswehr / Universität Hamburg
1
Deutschland / Bundeswehr / Universität München
1
Edward Elgar Publishing
1
Ekonomiska Forskningsinstitutet
1
Erasmus Research Institute of Management
1
Europäische Gemeinschaften / Gemeinsame Forschungsstelle
1
Fördergesellschaft Marketing an der Universität Augsburg
1
Günter Mainz <Firma>
1
Helsingin Kauppakorkeakoulu
1
Institut Gesellschafts Wirtschaftswissenschaften
1
Institut für Wirtschaftspolitik und Wirtschaftsforschung <Karlsruhe>
1
International Conference in Multi-Objective Programming and Goal Programming Theories and Applications <1, 1994, Portsmouth>
1
International Conference on MCDM <11, 1994, Coimbra>
1
International Conference on Methods and Applications of Multiple Criteria Decision Making <1997, Mons, Bruxelles>
1
International Conference on Multi Objective Programming and Goal Programming <5, 2002, Nara>
1
International Conference on Multi-Objective Programming and Goal Programming <2, 1996, Torremolinos>
1
International Conference on Multidimensional Finance, Insurance and Investment <5., 2013, Madīnat ʿĪsā>
1
International Conference on Multiple Criteria Decision Making <10, 1992, Taipeh>
1
International Conference on Multiple Criteria Decision Making <12, 1995, Hagen>
1
International Conference on Multiple Criteria Decision Making <13, 1997, Kapstadt>
1
International Conference on Multiple Criteria Decision Making <14, 1998, Charlottesville, Va.>
1
International Conference on Multiple Criteria Decision Making <15, 2000, Ankara>
1
International Conference on Multiple Criteria Decision Making <19, 2008, Auckland>
1
International Conference on Multiple Criteria Decision Making <4, 1980, Newark, Del.>
1
International Conference on Multiple Criteria Decision Making <8, 1988, Manchester>
1
International Conference on Multiple Objective and Goal Programming <8, 2008, Portsmouth>
1
International Week Internet Communication Management <6., Kattowitz>
1
MCDM <20, 2009, Chengdu>
1
Maastricht Research School of Economics of Technology and Organizations
1
Manchester Business School
1
Martin-Luther-Universität Halle-Wittenberg / Wirtschaftswissenschaftliche Fakultät
1
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European journal of operational research : EJOR
318
Computers & operations research : and their applications to problems of world concern ; an international journal
133
International journal of production research
93
Omega : the international journal of management science
44
Journal of the Operational Research Society
38
Operational research : an international journal
35
International journal of production economics
31
SpringerLink / Bücher
31
Lecture notes in economics and mathematical systems : LNEMS
25
International transactions in operational research : a journal of the International Federation of Operational Research Societies
24
Journal of the Operational Research Society : OR
23
Mathematical methods of operations research
23
Operations research letters
23
Opsearch : journal of the Operational Research Society of India
23
Multiobjective programming and goal programming : theoretical results and practical applications
22
IEEE transactions on engineering management : EM
21
INFORMS journal on computing : JOC
21
International transactions in operational research : ITOR ; a journal of the International Federation of Operational Research Societies (IFORS)
21
Lecture Notes in Economics and Mathematical Systems
21
Europäische Hochschulschriften / 5
20
Gabler Edition Wissenschaft
20
Multiple criteria decision analysis : state of the art surveys
20
CESifo working papers
17
Annals of operations research
16
OR spectrum : quantitative approaches in management
16
RAIRO / Operations research
16
Fuzzy optimization and decision making : a journal of modeling and computation under uncertainty
15
Journal of health economics
15
Technological forecasting & social change : an international journal
15
Group decision and negotiation
14
Multiple criteria decision analysis ; Volume 1
14
Journal of industrial engineering international
13
Multicriteria analysis : proceedings of the XIth International Conference on MCDM, 1 - 6 August 1994, Coimbra, Portugal ; with 50 tables
13
Multiple criteria decision making for sustainable energy and transportation systems : proceedings of the 19th International Conference on Multiple Criteria Decision Making, Auckland, New Zealand, 7th - 12th January 2008
13
Socio-economic planning sciences : the international journal of public sector decision-making
13
Central European journal of operations research : CEJOR ; official journal of the Austrian, Croatian, Czech, Hungarian, Slovakian and Slovenian OR Societies
12
INFOR : information systems and operational research
12
Multiple criteria decision making : proceedings of the 12th International Conference, Hagen (Germany)
12
Transportation research / E : an international journal
12
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
11
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ECONIS (ZBW)
3,572
Other ZBW resources
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1
Applying a customer value model in mobile communication business
Pynnönen, Mikko
;
Hallikas, Jukka
- In:
International journal of electronic business
6
(
2008
)
5
,
pp. 433-449
Persistent link: https://www.econbiz.de/10003788775
Saved in:
2
The construction of a comprehensive model for production strategy evaluation
Lee, Amy H. I.
;
Lin, Chun-yu
;
Wang, Shu-ru
;
Tu, Ying-mei
- In:
Fuzzy optimization and decision making : a journal of …
9
(
2010
)
2
,
pp. 187-217
Persistent link: https://www.econbiz.de/10008699999
Saved in:
3
Production planning forecasting method selection in a supply chain : a case study
Dweiri, Fikri
;
Khan, Sharfuddin Ahmed
;
Jain, Vipul
- In:
International journal of applied management science
7
(
2015
)
1
,
pp. 38-58
Persistent link: https://www.econbiz.de/10011443781
Saved in:
4
ORCON : a tool for analysis of ordinal consistency in a pairwise comparison matrix
Moshkovich, Helen M.
;
Mechitov, Alexander I.
- In:
International journal of management and decision making …
16
(
2017
)
1
,
pp. 50-72
Persistent link: https://www.econbiz.de/10011846693
Saved in:
5
A goal programming model for liquidity management : a case study
Zadeh, Mousa Ali Hossein
;
Khalili, Kamran
- In:
International journal of services and operations management
26
(
2017
)
3
,
pp. 332-346
Persistent link: https://www.econbiz.de/10011757871
Saved in:
6
Application of
AHP
technique
Podvezko, Valentinas
- In:
Journal of business economics and management
10
(
2009
)
2
,
pp. 181-189
Persistent link: https://www.econbiz.de/10003879629
Saved in:
7
Priority elicitation in the
AHP
by a Pareto envelope-based selection algorithm
Mikhailov, Ludmil
;
Knowles, Joshua
- In:
Multiple criteria decision making for sustainable …
,
(pp. 249-257)
.
2010
Persistent link: https://www.econbiz.de/10003911814
Saved in:
8
A re-examination of the algebraic properties of the
AHP
as a ratio-scaling technique
Bernasconi, Michele
;
Choirat, Christine
;
Seri, Raffaello
-
2009
Persistent link: https://www.econbiz.de/10003913056
Saved in:
9
Application of the fuzzy analytic hierarchy process to the lead-free equipment selection decision
Tang, Yu-Cheng
;
Lin, Thomas W.
- In:
International journal of business and systems research
5
(
2011
)
1
,
pp. 35-56
Persistent link: https://www.econbiz.de/10008906505
Saved in:
10
A method for solving fuzzy multicriteria decision problems with dependent criteria
Ramík, Jaroslav
;
Perzina, Radomír
- In:
Fuzzy optimization and decision making : a journal of …
9
(
2010
)
2
,
pp. 123-141
Persistent link: https://www.econbiz.de/10008700002
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