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Theory
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Blundell, Richard W.
39
Jenkins, Stephen
35
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29
Hall, Stephen G.
27
Haskel, Jonathan
26
Manning, Alan
26
Meghir, Costas
26
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25
Pesaran, M. Hashem
25
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24
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23
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19
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19
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19
Henry, S. G. B.
19
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19
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18
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18
Holly, Sean
17
Oswald, Andrew J.
17
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15
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14
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14
Price, Simon
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The economic journal : the journal of the Royal Economic Society
158
Applied economics
79
Discussion paper / Centre for Economic Policy Research
77
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65
Oxford economic papers
61
Scottish journal of political economy : the journal of the Scottish Economic Society
58
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55
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55
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53
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30
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25
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25
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23
Journal of economic literature
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22
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21
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20
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20
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20
Oxford review of economic policy
20
European economic review : EER
19
IZA Discussion Paper
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Journal of forecasting
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The journal of industrial economics
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18
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ECONIS (ZBW)
6,758
Other ZBW resources
3
Showing
1
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6,761
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1
Demographic processes in a model of innovation diffusion with a dynamic market
Centrone, Francesca
;
Goia, Aldo
;
Salinelli, Ernesto
- In:
Technological forecasting & social change : an …
74
(
2007
)
3
,
pp. 247-266
Persistent link: https://www.econbiz.de/10003447914
Saved in:
2
Price discrimination and price dispersion in a duopoly
Valletti, Tommaso M.
-
1998
Persistent link: https://www.econbiz.de/10000987840
Saved in:
3
Spectrum auctions versus beauty contests : costs and benefits
Prat, Andrea
;
Valletti, Tommaso M.
- In:
Antitrust, regulation, and competition
,
(pp. 49-99)
.
2003
Persistent link: https://www.econbiz.de/10001770461
Saved in:
4
Information systems, services, and centers
Weisman, Herman M.
-
1972
Persistent link: https://www.econbiz.de/10000597802
Saved in:
5
To pool or not to pool in call centers
Dijk, Nicolaas M. van
;
Sluis, Erik van der
- In:
Production and operations management : an international …
17
(
2008
)
3
,
pp. 296-305
Persistent link: https://www.econbiz.de/10003737954
Saved in:
6
Optimizing the staffing and routing of small-size hierarchical call centers
Chevalier, Philippe B.
;
Van den Schrieck, Jean-Christophe
- In:
Production and operations management : an international …
17
(
2008
)
3
,
pp. 306-319
Persistent link: https://www.econbiz.de/10003737958
Saved in:
7
Is courtesy enough? : solidarity in call center interactions
Clark, Colin
;
Rogers, Priscilla
;
Murfett, Ulrike
;
Ang, Soon
-
2008
Persistent link: https://www.econbiz.de/10003744640
Saved in:
8
Emergency service systems : the use of the hypercube queueing model in the solution of probabilistic location problems
Galvão, Roberto D.
;
Morabito, Reinaldo
- In:
International transactions in operational research : …
15
(
2008
)
5
,
pp. 525-549
Persistent link: https://www.econbiz.de/10003764563
Saved in:
9
Queueing models for full-flexible multi-class call centers with real-time anticipated delays
Jouini, Oualid
;
Dallery, Yves
;
Akşin, Zeynep
- In:
International journal of production economics
120
(
2009
)
2
,
pp. 389-399
Persistent link: https://www.econbiz.de/10003888406
Saved in:
10
Optimizing daily agent scheduling in a multiskill call center
Avramidis, Athanassios N.
;
Chan, Wyean
;
Gendreau, Michel
; …
- In:
European journal of operational research : EJOR
200
(
2009/10
)
3
,
pp. 822-832
Persistent link: https://www.econbiz.de/10003892385
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