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Theory
Service quality
21,753
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20,837
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6,739
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6,523
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4,812
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4,749
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4,448
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2,483
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2,130
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1,718
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1,631
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1,428
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1,406
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1,323
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1,224
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1,212
service quality
1,195
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1,184
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1,063
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1,061
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950
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947
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836
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825
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823
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810
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810
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746
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36
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31
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23
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20
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14
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11
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6
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6
Pathak, Parag A.
6
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6
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5
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5
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5
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5
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5
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5
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5
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5
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5
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5
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4
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4
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4
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4
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4
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4
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4
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4
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4
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4
Meyer, Anton
4
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4
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4
Propper, Carol
4
Qiu, Jianying
4
Rasch, Alexander
4
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4
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4
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1
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Edward Elgar Publishing
1
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1
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1
Taylor and Francis.
1
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CESifo working papers
19
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16
Journal of health economics
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13
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
11
NBER Working Paper
11
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11
European journal of operational research : EJOR
10
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9
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8
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7
International journal of industrial organization
6
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6
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6
Springer eBook Collection / Business and Economics
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SpringerLink / Bücher
6
Basler Schriften zum Marketing
5
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5
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5
Journal of public economic theory
5
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5
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5
CIE working paper series
4
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4
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4
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4
Information economics and policy : IEP
4
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4
International journal of health care finance and economics
4
Journal of institutional and theoretical economics : JITE
4
Journal of retailing and consumer services
4
Journal of transport economics and policy
4
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4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
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ECONIS (ZBW)
1,141
Other ZBW resources
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1
Gatekeeping under congestion : an empirical study of referral errors in the emergency department
Freeman, Michael
;
Robinson, Susan
;
Scholtes, Stefan
-
2017
-
Revised version of 2015/77/TOM
Persistent link: https://www.econbiz.de/10011947591
Saved in:
2
Gatekeeping under congestion : an empirical study of referral errors in the emergency department
Freeman, Michael
;
Robinson, Susan
;
Scholtes, Stefan
-
2020
-
Revised version of 2017/59/TOM
Persistent link: https://www.econbiz.de/10012164267
Saved in:
3
Stakeholderorientierung und nachhaltige Entwicklung : Beitrag des
EFQM
-Modells zu mehr unternehmerischer Nachhaltigkeit
Steimle, Ulrich
- In:
Nachhaltige Unternehmensführung : Excellence durch …
,
(pp. 141-158)
.
2007
Persistent link: https://www.econbiz.de/10003657504
Saved in:
4
Entwicklung eines integrativen Kennzahlensystems zur strategiegeschützten Beurteilung der Schlüsselleistungen einer Organisation
Kuball, Stefan
-
2002
Persistent link: https://www.econbiz.de/10001679662
Saved in:
5
EFQM
zur Organisationsentwicklung
Sommerhoff, Benedikt
-
2013
Persistent link: https://www.econbiz.de/10009760128
Saved in:
6
Merger and acquisition evaluation and decision making model
Lee, Wen-shiung
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1473-1494
Persistent link: https://www.econbiz.de/10010229422
Saved in:
7
A multi-criteria decision making model for readiness assessment of vendor managed inventory in healthcare
Sumrit, Detcharat
- In:
International journal of management and decision making …
18
(
2019
)
4
,
pp. 376-406
Persistent link: https://www.econbiz.de/10012144443
Saved in:
8
Sustainable competitiveness practices of SMEs : a strategic framework using integrated
DEMATEL
-NK model
Ghag, Nikhil Suryakant
;
Acharya, Padmanav
;
Khanapuri, …
- In:
Journal of global operations and strategic sourcing
17
(
2024
)
3
,
pp. 626-660
Persistent link: https://www.econbiz.de/10015053916
Saved in:
9
A two-stage stochastic integer programming approach to integrated staffing and scheduling with application to nurse management
Kibaek, Kim
;
Sanjay, Mehrotra
- In:
Operations research
63
(
2015
)
6
,
pp. 1431-1451
Persistent link: https://www.econbiz.de/10011422582
Saved in:
10
Demand uncertainty and hospital costs : an application to Portuguese public
hospitals
Almeida, Alvaro Santos
;
Cima, Joana
- In:
The European journal of health economics : HEPAC ; …
16
(
2015
)
1
,
pp. 35-45
Persistent link: https://www.econbiz.de/10011300356
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