Narrow search
Showing 1 - 10 of 7,376
Cover Image
Reviewing the online tourism value chain
Berne-Manero, Carmen; Gómez-Campillo, Maria; Marzo … - In: Administrative Sciences : open access journal 8 (2018) 3/48, pp. 1-18
The booking purchase process in B2C tourism online from the perspective of the quality-satisfaction-loyalty value chain … fostering the effect of quality on satisfaction, and non-monetary costs act as a cause of satisfaction. The online B2C tourism …
Persistent link: https://www.econbiz.de/10012125315
Cover Image
Value co-destruction and negative e-WOM behavior : the mediating role of tourist citizenship
Arıca, Resat; Polat, Inci; Cobanoglu, Cihan; … - In: Tourism review 77 (2022) 4, pp. 1116-1134
Persistent link: https://www.econbiz.de/10013368958
Cover Image
Exploring destination loyalty : application of social media analytics in a nature-based tourism setting
Mirzaalian, Farshid; Halpenny, Elizabeth - In: Journal of destination marketing & management 20 (2021), pp. 1-15
Persistent link: https://www.econbiz.de/10012588621
Cover Image
Social media analytics in tourism : a review and agenda for future research
Mukhopadhyay, Shameek; Jain, Tinu; Modgil, Sachin; … - In: Benchmarking : an international journal 30 (2023) 9, pp. 3725-3750
Persistent link: https://www.econbiz.de/10014502502
Cover Image
User-generated content as a research mode in tourism and hospitality applications : topics, methods, and software
Lu, Weilin; Stepchenkova, Svetlana - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 119-154
Persistent link: https://www.econbiz.de/10010526370
Cover Image
The impact of digital marketing on development of tourism in the urban areas
Tolić, Ivan; Sabljić, Dragan - 2020
Persistent link: https://www.econbiz.de/10012601659
Cover Image
Enhancing hotel knowledge management : the influencing factors of online hotel reviews on travellers' booking intention
Xia, Yufan; Chan, Hing Kai; Zhong, Lina; Xu, Shuojiang - In: Knowledge management research & practice : KMRP ; an … 20 (2022) 1, pp. 34-45
Persistent link: https://www.econbiz.de/10013177996
Cover Image
The influence of social media on tourists' behaviour : evidence from China
Luo, Yingchan; Zhang, Linjia; Du, Jingjing - In: European review of service economics and management (2019) 1/7, pp. 117-148
Persistent link: https://www.econbiz.de/10012064151
Cover Image
Word-of-mouth in social media : the case of Polish tourist industry
Deszczyński, Bartosz - In: International journal of management and economics 53 (2017) 4, pp. 93-114
The core objective of this paper is to determine the level of online dialogue in social media between the tourist industry leaders and their customers. This study applies sequential explanatory industry-representative comparison with statistical and qualitative analysis of online word-of-mouth...
Persistent link: https://www.econbiz.de/10012027004
Cover Image
Sharing dissatisfaction online : analyzing the nature and predictors of hotel guests negative reviews
Fernandes, Teresa; Fernandes, Filipa - In: Journal of hospitality marketing & management 27 (2018) 2, pp. 127-150
Persistent link: https://www.econbiz.de/10011848333