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Impact of Ten Cs leadership practices on employee engagement with respect to socio demographic variables : a study of hotel and tourism industry in National Capital Region, Delhi,...
Lather, Anu Singh; Jain, Shri Vinod K.; Jain, Shilpa - In: International journal of Indian culture and business … 12 (2016) 4, pp. 425-445
Persistent link: https://www.econbiz.de/10011664724
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Careers in the hotel and tourism sector
International Labour Office - 1976
Persistent link: https://www.econbiz.de/10000348779
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Qualifizierung in touristischen Dienstleistungsberufen : MitarbeiterInnenzufriedenheit als Grundlage für zukünftige Angebotserstellung
Zellmann, Peter (contributor); Schlögl, Peter (contributor) - 2001
Persistent link: https://www.econbiz.de/10001629889
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The relationship between immigration and tourism firms
Massidda, Carla; Etzo, Ivan; Piras, Romano - In: Tourism economics : the business and finance of tourism … 23 (2017) 8, pp. 1537-1552
Persistent link: https://www.econbiz.de/10011772739
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De-linking from Western epistemologies : using guanxi-type relationships to attract and retain hotel guests in the Middle East
Shaalan, Ahmed; Eid, Riyad; Tourky, Marwa - In: Management and organization review : MOR ; the official … 18 (2022) 5, pp. 859-891
Relationships are widely recognized as key to business success in the form of both informal interpersonal networks and formal organizational relationships. While Chinese personal networks (guanxi) have attracted scholars’ interest, the concept has not been fully investigated or understood in...
Persistent link: https://www.econbiz.de/10013469637
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Drivers of service productivity in the hospitality industry : a customer perspective
Ha Thu Nguyen; Anh Thi Tu Le; Truong Trong Hoang - In: International journal of productivity and quality … 39 (2023) 4, pp. 464-489
Persistent link: https://www.econbiz.de/10014364110
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Psychological empowerment and job performance of star-rated hotels : the mediating role of emotional intelligence
Cudjoe, Jennifer; Agyapong, Daniel; Light, Osman; … - In: Cogent business & management 10 (2023) 3, pp. 1-26
This paper examined the mediating role of emotional intelligence in the relationship between psychological empowerment and job performance. The quantitative approach was employed using a survey research design with a sample of 289 respondents from the star-rated hotels in the Central Region,...
Persistent link: https://www.econbiz.de/10014505909
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The Development of the Hotel and Tourism Industry in the Twentieth Century : Comparative Perspectives from Western Europe, 1900-1970
Larrinaga, Carlos (ed.); Strangio, Donatella (ed.) - 2023
Chapter 1.Tourism, hotel industry and banking development : the Lake Geneva case at the beginning of the 20th Century …This edited collection explores the pivotal role of the hotel industry in building Western Europe’s tourism economy … case studies, chapters illuminate the different factors linking hotels and the broader tourism system including …
Persistent link: https://www.econbiz.de/10014443464
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Why do hotel interns stay in the hospitality and tourism industry? : an interactionist perspective of organizational socialization
Zhou, Xiaoman; Hu, Yaou; Li, Yaoqi; Wen, Biyan - In: International journal of contemporary hospitality management 34 (2022) 3, pp. 1225-1245
Persistent link: https://www.econbiz.de/10013164583
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Why is employees' emotional intelligence important? : the effects of EI on stress-coping styles and job satisfaction in the hospitality industry
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of contemporary hospitality management 28 (2016) 8, pp. 1649-1675
Persistent link: https://www.econbiz.de/10011613983