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Does hotel employees' quality of work life mediate the effect of psychological capital on job outcomes?

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Management commitment to the ecological environment, green work engagement and their effects on hotel employees’ green work outcomes

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Social capital, knowledge sharing and organizational performance : what structural relationship do they have in hotels?

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Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance : customer orientation as a moderator

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Emotional intelligence and emotional labor acting strategies among frontline hotel employees

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Testing the stressor-strain-outcome model of customer-related social stressors in predicting emotional exhaustion, customer orientation and service recovery performance

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The managed heart : the structural analysis of the stressor-strain relationship and customer orientation among emotional labor workers in Korean hotels

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Perceived organizational support, career satisfaction, and performance outcomes : a study of hotel employees in Cameroon

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