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The effects of racialized workplace discourse on race-based service in full-service restaurants
Brewster, Zachary W.; Rusche, Sarah N. - In: Journal of hospitality & tourism research : JHTR ; the … 41 (2017) 4, pp. 398-414
Persistent link: https://www.econbiz.de/10011684817
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The "mask effect" on the tips that customers leave restaurant servers
Brewster, Zachary W.; Gourlay, Kenneth - In: International journal of hospitality management 99 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10013328028
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Expressions of anti-Black biases, job satisfaction, and turnover intentions in the full-service restaurant industry
Brewster, Zachary W.; Heffner, Allen V. - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 2, pp. 291-302
Persistent link: https://www.econbiz.de/10014230014