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Production and operations management : a life cycle approach

Chase, Richard B.; Aquilano, Nicholas J. - 1985 - 4. ed

Persistent link: https://www.econbiz.de/10000697396

Fundamentals of operations management

Davis, Mark M.; Aquilano, Nicholas J.; Chase, Richard B. - 2003 - 4. ed., internat. ed

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A comparison of hierarchical clustering techniques for part family and tool group definition

Jacobs, F. Robert; Muth, John F. - 1990 - Rev

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Solutions for the constrained dynamic facility layout problem

Balakrishnan, Jaydeep; Jacobs, F. Robert; … - 1990 - Rev

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Impact of recalls on retailer shareholder wealth in the United States

Ni, John Z.; Jacobs, F. Robert; Flynn, Barbara Bechler - In: Global supply chain quality management : product …, (pp. 245-266). 2015

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Impact of toy product recalls on shareholder wealth in the United States

Ni, John Z.; Flynn, Barbara Bechler; Jacobs, F. Robert - In: Global supply chain quality management : product …, (pp. 219-244). 2015

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Designing the soft side of customer service

Dasu, Sriram; Chase, Richard B. - In: MIT sloan management review 52 (2010/11) 1, pp. 33-39

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The customer service solution : managing emotions, trust, and control to win your customer's business

Dasu, Sriram; Chase, Richard B. - 2013

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Operations management: internationalization and interdisciplinary integration

Chase, Richard B.; Zhang, Alex - In: International Journal of Operations & Production Management 18 (1998) 7, pp. 663-667

Looks at operations management with a particular focus on the west coast of the USA. Considers two aspects: the first being curriculum development and the second relating to teaching and research. Gives a detailed view of the type of courses offered in the field. Also gives details of research...

Persistent link: https://www.econbiz.de/10014790823