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Examining the relationship between internal service quality aand its dimensions, and internal customer satisfaction

Jun, Minjoon; Cai, Shaohan - In: Total quality management & business excellence : an … 21 (2010) 1/2, pp. 205-223

Persistent link: https://www.econbiz.de/10003957191

Relationship between information richness and exchange outcomes : moderating effects of media richness and governance mechanisms

Cai, Shaohan; Jun, Minjoon - In: International journal of information systems and supply … 8 (2015) 1, pp. 1-21

Persistent link: https://www.econbiz.de/10011288727

Key obstacles to EDI success: from the US small manufacturing companies’ perspective

Jun, Minjoon; Cai, Shaohan - In: Industrial Management & Data Systems 103 (2003) 3, pp. 192-203

This study first empirically investigated key EDI obstacles experienced by US small manufacturing firms and, then, examined the relationships between the identified obstacles and their realized EDI benefits. This research revealed the following important findings. First, four dimensions of...

Persistent link: https://www.econbiz.de/10014823738

Perceptions on social responsibility : the entrepreneurial vision

Peterson, Robin T.; Jun, Minjoon - In: Business & society 48 (2009) 3, pp. 385-405

Persistent link: https://www.econbiz.de/10003884513

Does effective inventory management improve profitability? Empirical evidence from U.S. manufacturing industries

Shin, Hojung; Wood, Charles C.; Jun, Minjoon - In: International journal of information systems and supply … 9 (2016) 3, pp. 26-45

Persistent link: https://www.econbiz.de/10011593143