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Global logistics and distribution planning : strategies for management
Waters, C. Donald J. (ed.) - 2003 - 4th ed
Figures; Tables; Contributors; Introduction; 1 Development and trends in supply chain management; 2 New directions in logistics; 3 Future trends in supply chain management management; 4 Agile supply chain operating environments environments; 5 Time compression in the supply chain supply chain; 6...
Persistent link: https://www.econbiz.de/10011479681
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Using discriminant analysis to classify satisfaction data to facilitate planning in a franchise context
Facca, Tina M. - In: Journal of strategic marketing 21 (2013) 2, pp. 125-139
Persistent link: https://www.econbiz.de/10009732226
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Managing the demand-supply chain : value innovations for customer satisfaction
Hoover, William E. (contributor) - 2001
Persistent link: https://www.econbiz.de/10001495583
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Multi-channel retailing and customer satisfaction : implications for e-CRM
Warrington, Patricia T.; Gangstad, Elizabeth; Feinberg, … - In: Contemporary research in e-branding, (pp. 280-291). 2009
Persistent link: https://www.econbiz.de/10003778273
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Consumer product search and purchase behaviour using various retail channels : the role of perceived retail usefulness
Kim, Jihyun; Lee, Hyun-hwa - In: International journal of consumer studies 32 (2008) 6, pp. 619-627
Persistent link: https://www.econbiz.de/10003781885
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Proposition for an improved version of the consumer entitlement inventory
Butori, Raphae͏̈lle - In: Psychology & marketing 27 (2010) 3, pp. 285-297
Persistent link: https://www.econbiz.de/10003956564
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Retailer evaluation: the crucial link between in-store processes and shopping outcomes
Gurel-Atay, Eda; Giese, Joan L.; Godek, John - In: The international review of retail, distribution and … 20 (2010) 3, pp. 297-310
Persistent link: https://www.econbiz.de/10003996370
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Exploring the national and organizational culture mix in service firms
Webster, Cynthia; White, Allyn - In: Journal of the Academy of Marketing Science 38 (2010) 6, pp. 691-703
Persistent link: https://www.econbiz.de/10008779098
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Do Australian and American consumers differ in their perceived shopping experiences? : a bi-cultural analysis
Jones, Marilyn Y.; Vilches-Montero, Sonia; Spence, Mark T. - In: International journal of retail & distribution management 38 (2010) 8, pp. 578-596
Persistent link: https://www.econbiz.de/10008651875