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Knowledge management as a mediator for the efficacy of transformational leadership and quality management initiatives in US health care
Gowen, Charles, III.; Henagan, Stephanie C.; McFadden, … - In: Health care management review : HCM review 34 (2009) 2, pp. 129-140
Persistent link: https://www.econbiz.de/10003839586
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The patient safety chain : transformational leadership's effect on patient safety culture, initiatives, and outcomes
McFadden, Kathleen L.; Henagan, Stephanie C.; Gowen, … - In: Journal of operations management 27 (2009) 5, pp. 390-404
Persistent link: https://www.econbiz.de/10003890336
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Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry
Mellat-Parasat, Mahour; Golmohammadi, Davood; McFadden, … - In: Journal of operations management 38 (2015), pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
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Contrasting continuous quality improvement, Six Sigma, and lean management for enhanced outcomes in US hospitals
Gowen, Charles, III.; McFadden, Kathleen L.; Settaluri, … - In: American journal of business : applying research to … 27 (2012) 2, pp. 133-153
Persistent link: https://www.econbiz.de/10009711428
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Organizational culture, knowledge management, and patient safety in U.S. hospitals
Stock, Gregory N.; McFadden, Kathleen L.; Gowen, … - In: Quality management journal : QMJ 17 (2010) 2, pp. 7-26
Persistent link: https://www.econbiz.de/10009518573
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U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Lee, Jung Young; McFadden, Kathleen L.; Lee, Min Kyung; … - In: International journal of production economics 234 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
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An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young; Gowen, Charles, III.; McFadden, Kathleen L. - In: Quality management journal : QMJ 25 (2018) 4, pp. 158-170
Persistent link: https://www.econbiz.de/10012309501
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An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young; Gowen, Charles, III.; McFadden, Kathleen L. - In: Quality management journal : QMJ 25 (2018) 4, pp. 158-170
Persistent link: https://www.econbiz.de/10011976340