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Social exchanges as motivators of hotel employees’ organizational citizenship behavior : the proposition and application of a new three-dimensional framework
Ma, Emily; Qu, Hailin - In: International journal of hospitality management 30 (2011) 3, pp. 680-688
Persistent link: https://www.econbiz.de/10009130539
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A study of perceived risk and risk reduction of purchasing air-tickets online
Kim, Lisa Hyunjung; Qu, Hailin; Kim, Dong Jin - In: Journal of travel and tourism marketing 26 (2009) 3, pp. 203-224
Persistent link: https://www.econbiz.de/10003868740
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A model of destination branding : integrating the concepts of the branding and destination image
Qu, Hailin; Kim, Lisa Hyunjung; Im, Holly Hyunjung - In: Tourism management : research, policies, practice 32 (2011) 3, pp. 465-476
Persistent link: https://www.econbiz.de/10008907135
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Merger abnormal returns and payment methods of hospitality firms
Yang, Jing; Qu, Hailin; Kim, Woo Gon - In: International journal of hospitality management 28 (2009) 4, pp. 579-585
Persistent link: https://www.econbiz.de/10003875813
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Is there any gender effect on the relationship between service quality and word-of-mouth?
Sun, Lucia Bongran; Qu, Hailin - In: Journal of travel and tourism marketing 28 (2011) 2, pp. 210-224
Persistent link: https://www.econbiz.de/10009008246
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The effect of competitive strategies and organizational structure on hotel performance
Tavitiyaman, Pimtong; Zhang, Hanqin Qiu; Qu, Hailin - In: International journal of contemporary hospitality management 24 (2012) 1, pp. 140-159
Persistent link: https://www.econbiz.de/10009510215
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When a robot makes your dinner : a comparative analysis of product level and customer experience between the US and Chinese robotic restaurants
Ma, Emily; Bao, Yafang; Huang, Leijun; Wang, Danni; … - In: The Cornell hospitality quarterly 64 (2023) 2, pp. 184-211
Persistent link: https://www.econbiz.de/10014253097