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USA
Dienstleistungsqualität
43
Service quality
43
Consumer behaviour
39
Konsumentenverhalten
39
Customer satisfaction
27
Kundenzufriedenheit
27
United States
18
Beziehungsmarketing
17
Relationship marketing
17
Quality management
15
Qualitätsmanagement
15
Online retailing
11
Online-Handel
11
Fast-food industry
8
Product quality
8
Produktqualität
8
Schnellgastronomie
8
Customer service
7
Hospital
7
Internet marketing
7
Krankenhaus
7
Kundenservice
7
Online-Marketing
7
China
6
E-commerce
6
Information technology
6
PLS-SEM
6
Advertising
5
Bibliometrics
5
Bibliometrie
5
Brand management
5
Comparison
5
Electronic Commerce
5
Firm performance
5
Gesundheitsversorgung
5
Health care
5
Innovation
5
Innovation adoption
5
Innovationsakzeptanz
5
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Prybutok, Victor R.
9
Paswan, Audhesh
6
Blankson, Charles
3
Boakye, Kwabena G.
3
Qin, Hong
3
Hossain, Muhammad Muazzem
2
Sun, Qin
2
Zolfagharian, Mohammad Ali
2
Abdullah, ABM
1
Amos, Clinton
1
Ashton, Triss
1
Barat, Somjit
1
Cavazos, David E.
1
D'Souza, Derrick Eron
1
Holmes, Gary
1
Kwon, Junhyuk
1
Landrum, Hollis T.
1
Peak, Daniel A.
1
Rutherford, Matthew
1
Ryan, Sherry D.
1
Strutton, David
1
Talukder, Majharul
1
Wen, Chao
1
Zhang, Xiaoni
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Quality management journal : QMJ
3
The journal of brand management : an international journal
2
Decision sciences : DS
1
IEEE transactions on engineering management : EM
1
Information resources management ; Vol. 4
1
International journal of organizational analysis
1
International journal of services and standards
1
Journal of electronic commerce research : JECR
1
Journal of retailing and consumer services
1
Operations management research : OMR ; advancing practice through theory
1
Services marketing quarterly
1
Socio-economic planning sciences : the international journal of public sector decision-making
1
The international journal of bank marketing : IJBM
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ECONIS (ZBW)
16
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1
The temporal dynamics of attribute-based firm reputation : examining short-term and long-term reputation and regulation in the U.S. automobile industry
Cavazos, David E.
;
Rutherford, Matthew
;
Ashton, Triss
- In:
International journal of organizational analysis
31
(
2023
)
7
,
pp. 3519-3531
Persistent link: https://www.econbiz.de/10014432354
Saved in:
2
Toward a contextually anchored service innovation typology
Paswan, Audhesh
;
D'Souza, Derrick Eron
;
Zolfagharian, …
- In:
Decision sciences : DS
40
(
2009
)
3
,
pp. 513-540
Persistent link: https://www.econbiz.de/10003885989
Saved in:
3
Country branding through Olympic Games
Sun, Qin
;
Paswan, Audhesh
- In:
The journal of brand management : an international journal
19
(
2011/12
)
8
,
pp. 641-654
Persistent link: https://www.econbiz.de/10009576049
Saved in:
4
College students consumption of credit cards
Blankson, Charles
;
Paswan, Audhesh
;
Boakye, Kwabena G.
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
7
,
pp. 567-585
Persistent link: https://www.econbiz.de/10009668457
Saved in:
5
Country branding using product quality
Sun, Qin
;
Paswan, Audhesh
- In:
The journal of brand management : an international journal
19
(
2011/12
)
2
,
pp. 143-157
Persistent link: https://www.econbiz.de/10009380879
Saved in:
6
Consumer perceptions of service innovativeness and personal control
Zolfagharian, Mohammad Ali
;
Paswan, Audhesh
- In:
Services marketing quarterly
31
(
2010
)
1
,
pp. 89-105
Persistent link: https://www.econbiz.de/10003953055
Saved in:
7
An exploratory investigation into how socioeconomic attributes influence coupons redeeming intentions
Barat, Somjit
;
Amos, Clinton
;
Paswan, Audhesh
;
Holmes, Gary
- In:
Journal of retailing and consumer services
20
(
2013
)
2
,
pp. 240-247
Persistent link: https://www.econbiz.de/10009734247
Saved in:
8
The impact of learning style on web shopper electronic catalog feature preference
Hossain, Muhammad Muazzem
;
Abdullah, ABM
;
Prybutok, …
- In:
Journal of electronic commerce research : JECR
10
(
2009
)
1
,
pp. 1-12
Persistent link: https://www.econbiz.de/10003886446
Saved in:
9
Special issue on quality management in healthcare
Prybutok, Victor R.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008697527
Saved in:
10
Examining the merits of usefulness versus use in an information service quality and information system success web-based model
Landrum, Hollis T.
;
Prybutok, Victor R.
;
Strutton, David
; …
-
2010
Persistent link: https://www.econbiz.de/10003979436
Saved in:
1
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