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Why and when do stores with satisfied employees have satisfied customers? : the roles of responsiveness and store busyness

Grandey, Alicia A.; Goldberg, Lori S.; Pugh, S. Douglas - In: Journal of service research : JSR 14 (2011) 4, pp. 397-409

Persistent link: https://www.econbiz.de/10009491364

Corporate social responsibility : a review of the top 100 US retailers

Lee, Min-young; Fairhurst, Ann; wesley, Scarlett - In: Corporate reputation review : an international journal 12 (2009/10) 2, pp. 140-158

Persistent link: https://www.econbiz.de/10003870143

Building employee relationships through corporate social responsibility : the moderating role of social cynicism and reward for application

West, Bettina; Hillenbrand, Carola; Money, Kevin - In: Group & organization management : an international journal 40 (2015) 3, pp. 295-322

Persistent link: https://www.econbiz.de/10011300792

Corporate social responsibility in the retail apparel context : exploring consumers' personal and normative influences on patronage intentions

Diddi, Sonali; Niehm, Linda S. - In: Journal of marketing channels : ... distribution … 23 (2016) 1/2, pp. 60-76

Persistent link: https://www.econbiz.de/10011496577

Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information

Rehman, Mohsin Abdur; Park-Poaps, Haesun; Lodhi, Rab Nawaz - In: Services marketing quarterly 43 (2022) 2, pp. 206-225

Persistent link: https://www.econbiz.de/10013178034

Measuring the business impacts of community involvement : the case of employee volunteering at UL

Veleva, Vesela; Parker, Shoshana; Lee, Allison; Pinney, … - In: Business and society review : a quarterly forum on the … 117 (2012) 1, pp. 123-142

Persistent link: https://www.econbiz.de/10009532196

Are employees better off in socially responsible firms?

Tamm, Katrin; Eamets, Raul; Mõtsmees, Pille - 2010

The growing awareness of the issue of corporate social responsibility (CSR) has raised the questions about how responsible behavior of firms would impact employees' well-being. This paper investigates the link between corporate social responsibility and job satisfaction, which is a more widely...