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USA
Consumer behaviour
82,940
Konsumentenverhalten
80,460
Theorie
13,653
Theory
13,364
Outsourcing
9,986
Relationship marketing
9,913
Beziehungsmarketing
9,875
Vertrag
7,845
Brand management
7,580
Markenführung
7,539
Deutschland
6,866
Brand image
6,704
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6,664
Customer satisfaction
6,353
Kundenzufriedenheit
6,140
Contract
6,021
Germany
6,017
United States
5,708
Online-Handel
5,657
Online retailing
5,646
Service quality
5,431
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5,333
Social Web
4,833
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4,831
Online-Marketing
4,535
Internet marketing
4,522
Brand
4,318
Einzelhandel
4,312
Markenartikel
4,308
Retail trade
4,274
Electronic Commerce
3,877
E-commerce
3,739
Unternehmensdienstleistung
3,709
Business services
3,633
Experiment
3,631
Werbewirkung
3,626
Advertising effects
3,587
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3,587
Customer service
3,451
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786
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4,118
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Lusk, Jayson L.
20
Stavins, Joanna
19
McFadden, Daniel
18
Schuh, Scott
18
Winter, Joachim
16
Agarwal, Sumit
15
Einav, Liran
15
Heiss, Florian
15
Lacity, Mary Cecelia
14
Han, Heesup
13
Jang, Soocheong
13
Nayga, Rodolfo M.
12
Tonsor, Glynn T.
12
Goldsmith, Ronald E.
11
Handel, Benjamin R.
11
Allcott, Hunt
10
Cawley, John H.
10
Chomsisengphet, Souphala
10
Dong, Diansheng
10
Houseman, Susan N.
10
Kaiser, Harry M.
10
Kaplan, Greg
10
Kolstad, Jonathan
10
Lusardi, Annamaria
10
Roe, Brian
10
Rottman, Joseph W.
10
Swenson, Deborah
10
Baghestani, Hamid
9
Bronnenberg, Bart J.
9
Dubé, Jean-Pierre
9
Hendel, Igal
9
Lennon, Sharron J.
9
Nevo, Aviv
9
Sommer, Martin
9
Souleles, Nicholas S.
9
Barber, Nelson
8
Carpenter, Jason M.
8
Finkelstein, Amy
8
Hawkins, Del I.
8
Hurst, Erik
8
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National Bureau of Economic Research
69
USA / General Accounting Office
11
American Marketing Association
8
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6
Friedrich-Schiller-Universität Jena
4
IGI Global
4
USA / Bureau of Foreign and Domestic Commerce
4
United States / Congress / House / Committee on Armed Services / Subcommittee on Military Readiness
3
American Home Economics Association
2
American Management Association
2
Brookings Institution
2
Centre for International Economic Studies
2
Federal Reserve Bank of Chicago
2
Federal Reserve Bank of New York
2
INSEAD
2
Information Resources Management Association
2
International Labour Organization (ILO), United Nations
2
Nomos Verlagsgesellschaft
2
The Wharton Financial Institutions Center
2
USA / Economic Research Service
2
USA / Government Accountability Office
2
W. E. Upjohn Institute for Employment Research <Kalamazoo, Mich.>
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
AMACOM
1
American Council on Consumer Interests
1
American Management Asssociations
1
Boston College / Department of Economics
1
Bureau of Economic and Business Research <Champaign, Ill.>
1
Bureau of International Labor Affairs
1
California Agricultural Experiment Station / Department of Agricultural and Resource Economics
1
Capgemini S.A. <Paris>
1
Center for Economic Analysis <Boulder, Colo.>
1
Centre for European Policy Studies
1
Centre of Policy Studies
1
Century Foundation
1
Chambre de commerce et d'industrie de Paris
1
Colloquium on the Future of the Contract of Employment <1995, Den Haag>
1
Columbia University / Bureau of Applied Social Research
1
Conference on Research in Income and Wealth
1
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Working paper / National Bureau of Economic Research, Inc.
282
Journal of consumer research : JCR ; an interdisciplinary bimonthly
151
Journal of business research : JBR
73
Journal of retailing and consumer services
73
NBER working paper series
67
Psychology & marketing
64
Journal of fashion marketing and management
58
International journal of hospitality management
56
American journal of agricultural economics
51
The American economic review
42
Journal of consumer affairs : official publication of the American Council on Consumer Interests
40
The journal of consumer marketing
38
International journal of consumer studies
37
Journal of marketing theory and practice
35
Journal of international consumer marketing
34
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
33
International journal of retail & distribution management
32
Discussion paper / Centre for Economic Policy Research
31
American economic journal : a journal of the American Economic Association
30
Sport marketing quarterly : preferred journal of the Sport Marketing Association
30
Journal of consumer behaviour : an international research review
28
International journal of sport management and marketing : IJSMM
26
Journal of advertising research
24
Journal of sport management : the official journal of the North American Society of Sport Management
24
Journal of the Academy of Marketing Science
24
Applied economics
23
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
23
The review of economics and statistics
23
Journal of food products marketing
22
Services marketing quarterly
22
Economic inquiry : journal of the Western Economic Association International
21
Journal of marketing
21
The journal of law & economics
21
Journal of advertising : official publication of the American Academy of Advertising
20
Journal of business ethics : JOBE
20
Journal of sports economics
20
The journal of services marketing
20
Journal of agricultural and resource economics : JARE ; the journal of the Western Agricultural Economics Association
19
Journal of travel and tourism marketing
19
Finance and economics discussion series
18
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ECONIS (ZBW)
5,768
USB Cologne (EcoSocSci)
82
EconStor
76
Other ZBW resources
65
OLC EcoSci
15
RePEc
11
USB Cologne (business full texts)
1
BASE
1
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10
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date (oldest first)
1
Contract
design for equipment after-sales service with business interruption insurance
Qin, Xuwei
;
Shao, Lusheng
;
Jiang, Zhong-Zhong
- In:
European journal of operational research : EJOR
284
(
2020
)
1
,
pp. 176-187
Persistent link: https://www.econbiz.de/10012238638
Saved in:
2
Understanding consumer reactions to offshore
outsourcing
of customer services
Sharma, Piyush
;
Mathur, Rajiv
;
Dhawan, Abhinav
- In:
Contemporary research in e-branding
,
(pp. 228-240)
.
2009
Persistent link: https://www.econbiz.de/10003778220
Saved in:
3
Consumer attitude toward
outsourcing
of technical support services : an exploratory study
Koku, Paul Sergius
- In:
Services marketing quarterly
30
(
2009
)
4
,
pp. 315-332
Persistent link: https://www.econbiz.de/10003900698
Saved in:
4
A view from the street : an exploratory study of consumer attitudes toward offshoring of professional services in the United States
Koku, Paul Sergius
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 150-159
Persistent link: https://www.econbiz.de/10011343381
Saved in:
5
Influence factors for operational control and compensation in professional service firms
Goodale, John C.
;
Kuratko, Donald F.
;
Hornsby, Jeffrey S.
- In:
Journal of operations management
26
(
2008
)
5
,
pp. 669-688
Persistent link: https://www.econbiz.de/10003766814
Saved in:
6
Kundenzufriedenheit mit produktionsnahen deutschen Serviceleistungen : Ergebnisse der Analysen in Deutschland, USA und China
Eversheim, Walter
(
contributor
)
-
2000
Persistent link: https://www.econbiz.de/10001635039
Saved in:
7
Interaction of after-sales service provider and
contract
type in a supply chain
Chen, Mengmiao
;
Hu, Qiying
;
Wei, Hang
- In:
International journal of production economics
193
(
2017
),
pp. 514-527
Persistent link: https://www.econbiz.de/10011758504
Saved in:
8
Competition and contracting in service industries
DiPalantino, Dominic
;
Johari, Ramesh
;
Weintraub, Gabriel
- In:
Operations research letters
39
(
2011
)
5
,
pp. 390-396
Persistent link: https://www.econbiz.de/10009355621
Saved in:
9
Outcome-based contracts as new business model : the role of partnership and value-driven relational assets
Ng, Irene
;
Ding, David Xin
;
Yip, Nick
- In:
Industrial marketing management : the international …
42
(
2013
)
5
,
pp. 730-743
Persistent link: https://www.econbiz.de/10010211331
Saved in:
10
The impacts of national character on critical factors of customer satisfaction and on customers' behavioral intentions in service organizations : a case of tourist hotels in Tanzan...
Komba, Ladis
-
1997
Persistent link: https://www.econbiz.de/10000952592
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