Explains for sales managers the provisions of the Americans with Disabilities Act 1990, which provides protection for all disabled US citizens. Provides guidelines for industrial sales managers to ensure that they conform with the new legislation, Title I of which protects the disabled from...

Every employer, unless he or she has no pool of applicants or potential applicants to choose from, engages in hiring choices. While the hiring process may vary, both from one employer to another and from one job to another, some form of screening occurs. In recent years, students of management...

Companies which employ individuals whom other firms consider to be unemployable ‐ such as the homeless, former criminals or people with little formal education ‐ are often finding that the benefits outweigh the risks. Provides three case studies.