Bushardt, Stephen C.; Fretwell, Cherie; Byrd Cumbest, Patti - In: The Learning Organization 1 (1994) 1, pp. 11-16
Illustrates the results accomplished by an ad hoc committee established at a bank to conduct training throughout the … efficient than the addition of a training department or the use of external trainers. The primary criteria used for selection of … considered informal leaders by their peers. The ad hoc committee was initially trained via utilization of external training …
