A learning organisation is defined as one which communicates a sense of organisational achievement associated with personal development for all employees. Visits to several US companies are discussed, and influences on organisational learning described. It is concluded that no major differences...

In this article a definition of “succession planning” is given, outlining the potential benefits and problems of implementing a succession‐planning programme in a health service organisation, and factors critical for the success of such a programme are discussed. A case study is presented...