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products' actual performance. However, what is the effect of uncertainty in expectations? This paper develops a novel …. Based on this model, uncertainty shifts subjective reference points upward. That is, uncertainty increases the performance … level at which customers switch from being dissatisfied to being satisfied. Furthermore, uncertainty has an attenuating …
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Climate change is one of the most pressing challenges in current environmental policy. Appropriate policies intended to stimulate efficient adaptation and mitigation should not exclusively rely on the assumption of the homo oeconomicus, but take advantage of well-researched alternative...
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