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Becoming self-employed from inactivity : an in-depth analysis of satisfaction
Justo, Raquel; Congregado, Emilio; Román García, … - In: Small business economics : an international journal 56 (2021) 1, pp. 145-187
Persistent link: https://www.econbiz.de/10012489236
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Kano model : a dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines
Shahin, Arash; Zairi, Mohamed - In: Total quality management & business excellence : an … 20 (2009) 9/10, pp. 1003-1028
Persistent link: https://www.econbiz.de/10003921608
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Management in the airline industry
Harvey, Geraint - 2007
Persistent link: https://www.econbiz.de/10003401745
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Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfaction
Ekinci, Yuksel; Dawes, Philip L. - In: The service industries journal 29 (2009) 3/4, pp. 503-521
Persistent link: https://www.econbiz.de/10003870676
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Low-cost airlines : a new customer relationship? ; an analysis of service quality, service satisfaction, and customer loyalty in a low-cost setting
Curry, Neil; Gao, Yuhui - In: Services marketing quarterly 33 (2012) 2, pp. 104-118
Persistent link: https://www.econbiz.de/10009553129
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Online drivers and offline influences related to loyalty to airline websites
Forgas, Santiago; Palau i Saumell, Ramon; Sánchez, Javier - In: Journal of air transport management 18 (2012) 1, pp. 43-46
Persistent link: https://www.econbiz.de/10009701782
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The determinants of student satisfaction acquired by university education : the case of the Hellenic Open University
Pseiridis, Anastasia N.; Agiomirgianakis, George M.; … - In: Theoretical economics letters 7 (2017) 5, pp. 1318-1334
Persistent link: https://www.econbiz.de/10011748735
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Relating patient satisfaction to nurses' job satisfaction, job security, and obidience OCBs
Mahmoud, Ali Bassam; Reisel, William D. - In: International journal of pharmaceutical and healthcare … 8 (2014) 1, pp. 47-61
Persistent link: https://www.econbiz.de/10010365485
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Birth Satisfaction Units (BSU) : measuring cross-national differences in human well-being
Pritchett, Lant - 2010
Persistent link: https://www.econbiz.de/10008822120
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The contribution of client embeddedness to an employee's employment experience
Treuren, Gerrit J. M.; Halvorsen, Beni - In: International journal of manpower 37 (2016) 6, pp. 989-1003
Persistent link: https://www.econbiz.de/10011624720