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~subject:"United States"
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Subject
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United States
Wettbewerb
40,315
Competition
35,949
Beziehungsmarketing
25,192
Relationship marketing
25,164
Service quality
20,655
Dienstleistungsqualität
20,639
Theorie
17,670
Lieferantenmanagement
17,342
Theory
17,314
Supplier relationship management
17,295
Qualitätsmanagement
16,750
Quality management
14,431
Customer satisfaction
13,761
Kundenzufriedenheit
13,625
Konsumentenverhalten
13,205
Consumer behaviour
13,183
Deutschland
10,379
Germany
8,566
USA
7,125
Supply chain
6,631
Lieferkette
6,630
competition
5,229
Innovation
4,437
Bank
4,316
Internationaler Wettbewerb
3,674
Electronic Commerce
3,613
International competition
3,582
E-commerce
3,537
EU-Staaten
3,199
Brand management
3,187
Markenführung
3,187
EU countries
3,094
Einzelhandel
3,011
Retail trade
2,875
Produktqualität
2,853
Product quality
2,841
Wirtschaftsprüfung
2,754
Financial audit
2,740
Krankenhaus
2,728
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Undetermined
1,008
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857
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Article
4,527
Book / Working Paper
2,248
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2
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3,940
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3,940
Graue Literatur
1,115
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1,115
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897
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894
Aufsatz im Buch
526
Book section
526
Hochschulschrift
243
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215
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167
Sammelwerk
167
Case study
128
Fallstudie
128
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90
Government document
90
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55
Sammlung
55
Aufsatzsammlung
53
Bibliografie enthalten
52
Bibliography included
52
Konferenzschrift
51
Conference proceedings
40
Conference paper
28
Konferenzbeitrag
28
Ratgeber
21
Reprint
21
Guidebook
19
Lehrbuch
16
Textbook
14
Glossar enthalten
13
Glossary included
13
Bibliografie
12
Advisory report
10
Gutachten
10
Systematic review
6
Übersichtsarbeit
6
Accompanied by computer file
5
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5
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5
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English
6,477
German
277
French
15
Undetermined
14
Spanish
2
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1
Polish
1
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All
Bloom, Nicholas
21
Hanushek, Eric Alan
19
Smith, Alan D.
19
Van Reenen, John
17
Gaynor, Martin
16
Kessler, Daniel P.
14
Rivkin, Steven G.
13
Staiger, Douglas
13
Crew, Michael A.
12
Hoxby, Caroline M.
12
Jang, Soocheong
12
Rebitzer, James B.
12
Berger, Allen N.
11
Cetorelli, Nicola
11
Dranove, David
11
Han, Heesup
11
Huckman, Robert S.
11
Dafny, Leemore S.
10
Epple, Dennis N.
10
Figlio, David N.
10
Helper, Susan
10
List, John A.
10
Romano, Richard E.
10
Bikker, Jacob A.
9
Foster, Lucia
9
Greenstein, Shane M.
9
Gruber, Jonathan
9
Hoberg, Gerard
9
Humphrey, David B.
9
Kane, Thomas J.
9
Leuvensteijn, Michiel van
9
McClellan, Mark B.
9
Nunnenkamp, Peter
9
Phillips, Gordon M.
9
Rupp, Nicholas G.
9
Sadun, Raffaella
9
Vogelsang, Ingo
9
Walsh, Gianfranco
9
Woessmann, Ludger
9
Brynjolfsson, Erik
8
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All
National Bureau of Economic Research
45
USA / General Accounting Office
23
IGI Global
11
Edward Elgar Publishing
9
American Enterprise Institute for Public Policy Research
7
USA / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust, Business Rights, and Competition
6
Brookings Institution
5
Federal Reserve Bank of Chicago
5
USA / Congress / House of Representatives / Committee on the Judiciary
5
The Wharton Financial Institutions Center
4
USA / Congress / Senate / Committee on Commerce, Science, and Transportation
4
Center for the Study of Industrial Organisation
3
European Operations Management Association
3
Institut für Wirtschaftswissenschaften <Wien>
3
OECD
3
United States / Congress / House / Committee on Banking and Currency
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Asaba Group <Natick, Mass.>
2
Cato Institute
2
Federal Reserve Bank of St. Louis
2
Harvard Graduate School of Business Administration
2
Hongkong / Securities and Futures Commission
2
Institut Arbeit und Technik
2
Institut für Systemtechnik und Innovationsforschung
2
Massachusetts Institute of Technology / Department of Economics
2
Max-Planck-Institut für Ausländisches und Internationales Patent-, Urheber- und Wettbewerbsrecht
2
NetLibrary, Inc
2
New York Stock Exchange
2
SUERF - The European Money and Finance Forum
2
TIAA-CREF Institute
2
USA / Commission on Industrial Competitiveness
2
USA / Committee on Public Works and Transportation / Subcommittee on Aviation
2
USA / Congress / House of Representatives / Committee on Energy and Commerce / Subcommittee on Energy and Power
2
USA / Congress / House of Representatives / Committee on Small Business
2
USA / Congress / Senate / Committee on the Judiciary
2
USA / Federal Trade Commission
2
USA / Minority Business Development Agency
2
USA / Subcommittee on Securities
2
USA / Subcommittee on Telecommunications and the Internet
2
United States / Congress / House / Committee on Armed Services / Subcommittee on Military Readiness
2
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Published in...
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Working paper / National Bureau of Economic Research, Inc.
275
The electricity journal
62
Industrial marketing management : the international journal for industrial and high-tech firms
59
International journal of hospitality management
51
NBER working paper series
43
Discussion paper / Centre for Economic Policy Research
42
Health care management review : HCM review
41
Journal of business research : JBR
41
The review of financial studies
40
Quality management journal : QMJ
38
International journal of production research
36
The review of economics and statistics
34
The journal of services marketing
32
Economic inquiry : journal of the Western Economic Association International
31
International journal of production economics
30
Journal of political economy
30
The American economic review
29
Academy of Management journal : AMJ
27
American journal of agricultural economics
27
Journal of retailing and consumer services
27
The journal of law & economics
27
European journal of operational research : EJOR
26
The journal of industrial economics
25
International journal of productivity and quality management : IJPQM
24
Telecommunications policy : the international journal of digital economy, data sciences and new media
24
Discussion paper series / IZA
23
Journal of operations management
23
Services marketing quarterly
23
Journal of service research : JSR
22
Journal of the Academy of Marketing Science
22
Review of industrial organization : RIO
22
Finance and economics discussion series
21
International journal of industrial organization
21
Journal of air transport management
21
Journal of health economics
21
The journal of media economics
21
Inquiry : a journal of health care organization, provision and financing
20
NBER Working Paper
20
The antitrust bulletin : the journal of American and foreign antitrust and trade regulation
20
Applied economics
19
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Source
All
ECONIS (ZBW)
6,745
RePEc
17
EconStor
11
USB Cologne (EcoSocSci)
4
Showing
1
-
10
of
6,777
Sort
relevance
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date (newest first)
date (oldest first)
1
Gender-moderating effect on e-shopping behavior : a cross-cultural study of the United States and Saudi Arabia
Heinrichs, John H.
;
Aali, Abdulrahman Yousef al-
;
Lim, …
- In:
Journal of global marketing
29
(
2016
)
1/5
,
pp. 85-97
Persistent link: https://www.econbiz.de/10011654069
Saved in:
2
The stepwise process relationship between strategic leadership, quality practices, and performances : an empirical analysis in the U.S. and China manufacturing
Cho, Young Sik
;
Thiagarajan, Palaniappan
;
Chong, Hyonsong
; …
- In:
International journal of operations and quantitative …
23
(
2017
)
2
,
pp. 147-160
Persistent link: https://www.econbiz.de/10011732634
Saved in:
3
Service quality : new directions in theory and practice
Rust, Roland T.
(
ed.
)
-
1994
Persistent link: https://www.econbiz.de/10000347620
Saved in:
4
Returns management in a business-to-business context : its impact on customer satisfaction
Vachon, Stephan
;
Hajmohammd, Sara
;
Patry, Karine
- In:
International journal of integrated supply management : …
8
(
2013
)
4
,
pp. 173-192
Persistent link: https://www.econbiz.de/10010359673
Saved in:
5
Kulturabhängiges Qualitätserleben direkter Kunde-Mitarbeiter-Kommunikation
Mang, Paul
-
1998
Persistent link: https://www.econbiz.de/10012699714
Saved in:
6
Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
Saved in:
7
Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
8
A cross cultural investigation of airlines service quality throgh integration of Servqual and the Kano model
Basfirinci, Cigdem
;
Mitra, Amitava
- In:
Journal of air transport management
42
(
2015
),
pp. 239-248
Persistent link: https://www.econbiz.de/10010482001
Saved in:
9
The effect of expecting to evaluate on quality and satisfaction evaluations
Ofir, Chezy
;
Simonson, Itamar
-
1999
Persistent link: https://www.econbiz.de/10001453931
Saved in:
10
Congruence in the assessment of service quality between employees and customers : a study of a public health care delivery system
Young, Gary J.
;
Meterko, Mark M.
;
Mohr, David
;
Shwartz, …
- In:
Journal of business research : JBR
62
(
2009
)
11
,
pp. 1127-1135
Persistent link: https://www.econbiz.de/10003897403
Saved in:
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