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What keeps hotel asset managers up at night : key industry issues and proposed solutions
Singh, A. J.; Schmidgall, Raymond S.; Zhang, Yunwei - In: The journal of hospitality financial management : … 23 (2015) 2, pp. 147-150
Persistent link: https://www.econbiz.de/10011430522
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Management competencies : are they related to hotel performance?
Blayney, Candace - In: International journal of management and marketing … 2 (2009) 1, pp. 59-71
Persistent link: https://www.econbiz.de/10003950468
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Analyst forecasts, earnings management, and insider trading patterns
Markarian, Garen - 2005
Persistent link: https://www.econbiz.de/10003946308
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From customer satisfaction to customer delight : creating a new standard of service for the hotel industry
Torres, Edwin N.; Kline, Sheryl - In: International journal of contemporary hospitality management 25 (2013) 5, pp. 642-659
Persistent link: https://www.econbiz.de/10009774270
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Can customers detect script usage in service encounters? : an experimental video analysis
Victorino, Liana; Verma, Rohit; Bonner, Bryan L.; … - In: Journal of service research : JSR 15 (2012) 4, pp. 390-400
Persistent link: https://www.econbiz.de/10009673029
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A macroanalysis of labor productivity as a value driver in the lodging industry
Chathoth, Prakash K.; Olsen, Michael D. - In: Global cases on hospitality industry, (pp. 179-195). 2008
Persistent link: https://www.econbiz.de/10003761929
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Director of nursing current job tenure and past experience and quality of care in nursing homes
Krause, Melanie R. - In: Health care management review : HCM review 37 (2012) 1, pp. 98-108
Persistent link: https://www.econbiz.de/10009486018
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The impact of environmental management on firm performance in the U.S. lodging REITs : the moderating role of outside board of directors
Yeon, Jihwan; Lee, Seoki; Jolly, Phillip M.; Mattila, … - In: Tourism economics : the business and finance of tourism … 29 (2023) 2, pp. 513-532
Persistent link: https://www.econbiz.de/10014246049
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The age discrimination in employment act and the challenge of population aging
Neumark, David - 2008
Persistent link: https://www.econbiz.de/10003757030