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Decomposing the effect of supplier development on relationship benefits : the role of relational capital
Blonska, Agnieszka; Storey, Chris; Rozemeijer, Frank; … - In: Industrial marketing management : the international … 42 (2013) 8, pp. 1295-1306
Persistent link: https://www.econbiz.de/10010227754
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The effect of review writing on learning engagement in channel partner relationship management
Aguirre, Elizabeth; Mahr, Dominik; Ruyter, Ko de; … - In: Journal of marketing 82 (2018) 2, pp. 64-84
Persistent link: https://www.econbiz.de/10011810258
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Multi-channel retailing and customer satisfaction : implications for e-CRM
Warrington, Patricia T.; Gangstad, Elizabeth; Feinberg, … - In: Contemporary research in e-branding, (pp. 280-291). 2009
Persistent link: https://www.econbiz.de/10003778273
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A walk in customers' shoes : how attentional bias modification affects ownership of integrity-violating social media posts
Laer, Tony van; Ruyter, Ko de; Cox, David - In: Journal of interactive marketing : a quarterly … 27 (2013) 1, pp. 14-27
Persistent link: https://www.econbiz.de/10009718240
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Consumer affairs departments in the United States and the Netherlands : a comparative analysis
Ruyter, Ko de - In: Journal of consumer policy : consumer issues in law, … 20 (1997) 3, pp. 325-352
Persistent link: https://www.econbiz.de/10001233544
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CIS : a new frontier for MIS
Ruyter, Ko de - In: Prometheus : critical studies in innovation 10 (1992) 1, pp. 5-16
Persistent link: https://www.econbiz.de/10001127045
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Customer-supplier relationships in high technology markets 3.0
Ruyter, Ko de; Keeling, Debbie Isobel; Cox, David - In: Industrial marketing management : the international … 79 (2019), pp. 94-101
Persistent link: https://www.econbiz.de/10012064195
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The future of frontline research : invited commentaries
Rafaeli, Anat; Altman, Daniel; Gremler, Dwayne D.; … - In: Journal of service research : JSR 20 (2017) 1, pp. 91-99
Persistent link: https://www.econbiz.de/10011648268
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Unfolding the impacts of transaction-specific investments : moderation by out-of-the-channel-loop perceptions and achievement orientations
Mo, Ce; Yu, Ting; Ruyter, Ko de; Chen, Ching-fu - In: Industrial marketing management : the international … 78 (2019), pp. 17-26
Persistent link: https://www.econbiz.de/10012026087
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Do different marketing practices require different leadership styles? : an exploratory study
Lindgreen, Adam; Palmer, Roger; Wetzels, Martin; … - In: The journal of business & industrial marketing 24 (2009) 1, pp. 14-26
Persistent link: https://www.econbiz.de/10009524649