An empirical study was conducted involving several firms based in a vast and developing economy like India on effective knowledge management strategy. It was observed that firms with higher orientation in system strategy attach the highest emphasis to combination mode and, the lowest emphasis to...

"Today's hospitality professional must be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers...