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To manage an effective customer loyalty program, third party logistics service providers (3PLs) must understand the … validated using empirical data from nearly 800 logistics managers in Germany and the USA. The author reviews the effects of …Challenged by increasing competition and globalization, third party logistics service providers (3PLs) can become more …
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Inefficiency in complex reverse-logistical operations, such as the collection and transport of various wastes, can often be traced to two related factors. Adversarial and arms-length relationships between service providers and customers are commonplace, alongside surprisingly limited...
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