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Factors Affecting Customer Loy...
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United States
Consumer behaviour
83,611
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Relationship marketing
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Pakistan
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17
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13
McFadden, Daniel
13
Schuh, Scott
13
Agarwal, Sumit
12
Tonsor, Glynn T.
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Winter, Joachim
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Heiss, Florian
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Nayga, Rodolfo M.
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Allcott, Hunt
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Kumar, V.
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Roe, Brian
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8
Hawkins, Del I.
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eSocialSciences
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Working paper / National Bureau of Economic Research, Inc.
254
Journal of consumer research : JCR ; an interdisciplinary bimonthly
146
Journal of retailing and consumer services
79
Journal of business research : JBR
75
International journal of hospitality management
69
Psychology & marketing
66
NBER working paper series
57
Journal of fashion marketing and management
52
American journal of agricultural economics
44
Journal of consumer affairs : official publication of the American Council on Consumer Interests
40
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
40
The journal of consumer marketing
39
International journal of consumer studies
38
The American economic review
38
Journal of marketing theory and practice
36
Sport marketing quarterly : preferred journal of the Sport Marketing Association
36
Journal of international consumer marketing
35
Journal of the Academy of Marketing Science
32
International journal of retail & distribution management
31
The journal of services marketing
31
Journal of consumer behaviour : an international research review
29
American economic journal : a journal of the American Economic Association
28
International journal of sport management and marketing : IJSMM
28
Journal of marketing
28
Services marketing quarterly
27
Discussion paper / Centre for Economic Policy Research
26
Journal of sport management : the official journal of the North American Society of Sport Management
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Journal of advertising research
24
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
24
Applied economics
23
Journal of business ethics : JOBE
22
Journal of food products marketing
22
Journal of travel and tourism marketing
22
Journal of advertising : official publication of the American Academy of Advertising
20
Journal of hospitality marketing & management
20
Journal of service research : JSR
20
The review of economics and statistics
20
Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of agricultural and resource economics : JARE ; the journal of the Western Agricultural Economics Association
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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ECONIS (ZBW)
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USB Cologne (EcoSocSci)
11
RePEc
10
USB Cologne (business full texts)
1
Other ZBW resources
1
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1
The role of attachment in building consumer-brand relationships : an empirical investigation in the utilitarian consumption context
Belaid, Samy
;
Behi, Azza Temessek
- In:
The journal of product & brand management
20
(
2011
)
1
,
pp. 37-47
Persistent link: https://www.econbiz.de/10009007096
Saved in:
2
Customer retention in the automotive industry : quality, satisfaction and loyalty
Johnson, Michael D.
(
ed.
);
Herrmann, Andreas
(
contributor
); …
-
1997
Persistent link: https://www.econbiz.de/10000640799
Saved in:
3
The firm and worker loyalty
Eaton, Jonathan
-
1988
Persistent link: https://www.econbiz.de/10000770683
Saved in:
4
Relational outcomes and customer loyalty
Singh, Saranjeet
- In:
Global journal of business management : GJBM
3
(
2009
)
2
,
pp. 43-50
Persistent link: https://www.econbiz.de/10003992120
Saved in:
5
Do customer acquisition cost, retention and usage matter to firm performance and valuation?
Livne, Gilad
;
Simpson, Ana
;
Talmor, Eli
- In:
Journal of business finance & accounting : JBFA
38
(
2011
)
3/4
,
pp. 334-363
Persistent link: https://www.econbiz.de/10009159877
Saved in:
6
Is the NPS a trustworth performace measure?
Kristensen, Kai
;
Eskildsen, Jacob
- In:
The TQM journal : the international review of …
26
(
2014
)
2
,
pp. 202-214
Persistent link: https://www.econbiz.de/10010253368
Saved in:
7
Indentifying the factors that influence retail customer loyalty and capitalising them
Cant, Michael C.
;
Toit, Michael du
- In:
International business and economics research journal
11
(
2012
)
11
,
pp. 1223-1232
Persistent link: https://www.econbiz.de/10009671140
Saved in:
8
The moderating roles of risk and efficiency on the relationship between logistics performance and customer loyalty in e-commerce
Ramanathan, Ramakrishnan
- In:
Transportation research / E : an international journal
46
(
2010
)
6
,
pp. 950-962
Persistent link: https://www.econbiz.de/10009268984
Saved in:
9
From customer loyalty to social advocacy
Keylock, Matthew
;
Faulds, Malcolm
- In:
Journal of direct, data and digital marketing practice …
14
(
2012/13
)
2
,
pp. 160-165
Persistent link: https://www.econbiz.de/10009684867
Saved in:
10
Customer loyalty programs : are they profitable?
Singh, Siddharth S.
;
Jain, Dipak
;
Krishnan, Trichy V.
- In:
Management science : journal of the Institute for …
54
(
2008
)
6
,
pp. 1205-1211
Persistent link: https://www.econbiz.de/10003737498
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