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United States
Service quality
21,762
Dienstleistungsqualität
20,845
Customer satisfaction
6,453
Kundenzufriedenheit
6,266
Consumer behaviour
4,417
Konsumentenverhalten
4,371
Relationship marketing
3,968
Beziehungsmarketing
3,946
Qualitätsmanagement
2,563
Quality management
2,533
Wirtschaftsprüfung
2,481
Financial audit
2,479
Krankenhaus
1,832
Hospital
1,830
Health care
1,589
Gesundheitsversorgung
1,555
USA
1,385
Gesundheitswesen
1,261
Health care system
1,246
Product quality
1,222
Produktqualität
1,210
service quality
1,196
Customer service
1,183
Kundenservice
1,125
Theorie
1,115
Theory
1,112
Dienstleistungssektor
1,059
Service industry
1,056
Deutschland
931
Germany
923
Hotel industry
812
Hotellerie
810
Beschwerdemanagement
808
Complaint management
808
Schule
723
School
720
E-commerce
707
Electronic Commerce
706
Online retailing
705
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254
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191
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968
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60
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Thesis
37
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Sammelwerk
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Sammlung
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Case study
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Fallstudie
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Bibliografie enthalten
9
Bibliography included
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Aufsatzsammlung
7
Konferenzschrift
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Amtsdruckschrift
5
Conference proceedings
5
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5
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3
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3
Bibliografie
2
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2
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2
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2
Accompanied by computer file
1
Advisory report
1
Article
1
Elektronischer Datenträger als Beilage
1
Guidebook
1
Gutachten
1
Ratgeber
1
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1
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English
1,353
German
18
Undetermined
3
French
1
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Hanushek, Eric Alan
19
Rivkin, Steven G.
13
Rebitzer, James B.
12
Staiger, Douglas
12
Woessmann, Ludger
9
Gruber, Jonathan
8
Huckman, Robert S.
8
Kane, Thomas J.
8
Kessler, Daniel P.
8
Rockoff, Jonah E.
8
Ruhose, Jens
8
Figlio, David N.
7
Prybutok, Victor R.
7
Rupp, Nicholas G.
7
Taylor, Lowell J.
7
Votruba, Mark
7
Bloom, Nicholas
6
Cutler, David M.
6
Doyle, Joseph J.
6
Jang, Soocheong
6
Kolstad, Jonathan
6
McMillan, Robert
6
Min, Ho-key
6
Pathak, Parag A.
6
Smith, Jeffrey A.
6
Cebul, Randall D.
5
Eide, Eric R.
5
Grabowski, David C.
5
Horwitz, Jill R.
5
Kain, John F.
5
Lemos, Renata
5
List, John A.
5
McClellan, Mark B.
5
McDevitt, Ryan C.
5
McFadden, Kathleen L.
5
Nechyba, Thomas J.
5
Netessine, Serguei
5
Norton, Edward C.
5
Sadun, Raffaella
5
Shen, Yu-Chu
5
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National Bureau of Economic Research
17
IGI Global
5
USA / General Accounting Office
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United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Edward Elgar Publishing
2
Hongkong / Securities and Futures Commission
2
American Society for Quality
1
CESifo GmbH
1
Cato Institute
1
Department of Health, Education, and Welfare
1
Federal Reserve Bank of St. Louis
1
Industrial Relations Research Association
1
Internationales Symposium Evaluation of Integrated Delivery Systems - Performance Measurement <2000, Berlin>
1
Johns Hopkins University / Department of Economics
1
National Academies of Sciences, Engineering, and Medicine / Committee on Accounting for Socioeconomic Status in Medicare Payment Programs
1
National Institute of Economic and Social Research
1
OECD
1
President's Science Advisory Committee
1
Stanford Institute for Economic Policy Research
1
The Wharton Financial Institutions Center
1
USA / Bureau of Labor Statistics
1
USA / Congress / Senate / Committee on Commerce, Science, and Transportation
1
United States / Congress / House / Committee on Ways and Means / Subcommittee on Health
1
University of Dundee / Department of Economic Studies
1
Urban Institute <Washington, DC>
1
Vereinte Nationen / Statistical Commission
1
Vereinte Nationen / Wirtschaftskommission für Europa
1
Williams College
1
Woodrow Wilson Foundation
1
World Bank
1
World Bank / Financial Sector Development Dept
1
World Bank / Office of the Senior Vice President and Chief Economics, Development Economics
1
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Working paper / National Bureau of Economic Research, Inc.
111
Health care management review : HCM review
27
International journal of hospitality management
25
Quality management journal : QMJ
17
NBER working paper series
15
Auditing : a journal of practice & theory
14
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
Journal of retailing and consumer services
14
Economics of education review
12
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
11
Journal of health economics
11
Journal of human resources : JHR
11
The journal of services marketing
11
The review of economics and statistics
11
Health affairs : at the intersection of health, health care, and policy
10
Journal of air transport management
10
Journal of policy analysis and management : the journal of the Association for Public Policy Analysis and Management
10
The American economic review
10
American economic journal : a journal of the American Economic Association
9
Discussion paper series / IZA
9
Health care financing review
9
Managing service quality : MSQ ; an international journal
9
The Milbank quarterly
9
Journal of accounting and public policy
8
Journal of business research : JBR
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Services marketing quarterly
8
Academy of Management journal : AMJ
7
Brookings papers on education policy
7
Economic inquiry : journal of the Western Economic Association International
7
Journal of service research : JSR
7
The journal of economic perspectives : EP ; a journal of the American Economic Association
7
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
6
Applied economics
6
Discussion paper / Centre for Economic Policy Research
6
Eastern economic journal
6
International journal of auditing : IJA
6
International journal of contemporary hospitality management
6
International public management journal
6
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ECONIS (ZBW)
1,368
RePEc
4
EconStor
1
Showing
1
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10
of
1,373
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date (oldest first)
1
Securing victory or not? : surrendering optimal play when facing simple calculations – a natural experiment from the Swedish and US Jeopardy
Sjögren Lindquist, Gabriella
;
Säve-Söderbergh, Jenny
- In:
Applied economics
44
(
2012
)
4/6
,
pp. 777-783
Persistent link: https://www.econbiz.de/10009532029
Saved in:
2
Financial regulation, non-compliance risks and control : a statistical approach
Tapiero, Charles S.
- In:
Risk and decision analysis
5
(
2014
)
2/3
,
pp. 113-127
Persistent link: https://www.econbiz.de/10011285061
Saved in:
3
More than just fun and
games
: BSG and Glo-Bus as strategic education instruments
Karriker, Joy H.
;
Aaron, Joshua R.
- In:
Journal of management education : a publication of the …
38
(
2014
)
5
,
pp. 768-775
Persistent link: https://www.econbiz.de/10010418891
Saved in:
4
KenKen : the wisdom squared of puzzling businesses
Grossman, Elissa B.
- In:
Entrepreneurship, theory and practice : ET & P
37
(
2013
)
2
,
pp. 435-451
Persistent link: https://www.econbiz.de/10009739978
Saved in:
5
Leveling up to literacy: measuring the impact of FTC's online advertising literacy game "Admongo"
Givens, David M.
-
2020
Persistent link: https://www.econbiz.de/10012305104
Saved in:
6
Games
people play with brands : an application of transactional analysis to marketplace relationships
Molesworth, Mike
;
Grigore, Georgiana F.
;
Jenkins, Rebecca
- In:
Marketing theory
18
(
2018
)
1
,
pp. 121-146
Persistent link: https://www.econbiz.de/10011825712
Saved in:
7
Gamified interactions: whether, when, and how
games
facilitate self-brand connections
Berger, Axel
;
Schlager, Tobias
;
Sprott, David E.
; …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
4
,
pp. 652-673
Persistent link: https://www.econbiz.de/10011911283
Saved in:
8
Efficiency evaluation of a private bank's branches with service quality approach by data envelopment analysis
Tavakoli, Mohammad Mahdi
;
Shirouyehzad, Hadi
; …
- In:
International journal of services and operations management
16
(
2013
)
4
,
pp. 427-442
Persistent link: https://www.econbiz.de/10010354436
Saved in:
9
A model of quality in the education service sector : an application of TOPSIS
Choudhury, Koushiki
- In:
Journal of strategic management education : JSME
8
(
2012
)
2
,
pp. 77-98
Persistent link: https://www.econbiz.de/10009790848
Saved in:
10
Impeding the juggernaut of innovation diffusion : a production-constrained model
Balakrishnan, P. V.
;
Pathak, Surya
- In:
Production and operations management : an international …
23
(
2014
)
7
,
pp. 1183-1197
Persistent link: https://www.econbiz.de/10010400660
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