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Impact of student perceived service quality and faculty transformational leadership on student satisfaction and student motivation : an empirical study
Agrawal, Nikhil; Sangwan, Dhruv; Prabhu, H. Mahesh - In: International journal of services and operations … 41 (2022) 3, pp. 343-356
Persistent link: https://www.econbiz.de/10013257527
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Student co-creation behavior in higher education : the role of satisfaction with the university experience
Elsharnouby, Tamer H. - In: Journal of marketing for higher education 25 (2015) 2, pp. 238-262
Persistent link: https://www.econbiz.de/10011497297
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Quality of higher education : International students' satisfaction and learning experience
Lapina, Inga; Roga, Renãte; Müürsepp, Peeter - In: International journal of quality and service sciences 8 (2016) 3, pp. 263-278
Persistent link: https://www.econbiz.de/10011623910
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The determinants of student satisfaction acquired by university education : the case of the Hellenic Open University
Pseiridis, Anastasia N.; Agiomirgianakis, George M.; … - In: Theoretical economics letters 7 (2017) 5, pp. 1318-1334
Persistent link: https://www.econbiz.de/10011748735
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Factors influencing students' motivation to study at a university
Urbancová, Hana; Fajčíková, Adéla - In: International journal of education economics and … 11 (2020) 1, pp. 27-36
Persistent link: https://www.econbiz.de/10012176042
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Factors influencing student satisfaction in universities in the Gulf region : does gender of students matter?
Parahoo, Sanjai K.; Harvey, Heather L.; Tamim, Rana M. - In: Journal of marketing for higher education 23 (2013) 2, pp. 135-154
Persistent link: https://www.econbiz.de/10010232463
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Effect of service quality toward student satisfaction and loyalty in higher education
Mulyono, Hardi; Hadian, Arief; Purba, Nelvitia; … - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 10, pp. 929-938
Persistent link: https://www.econbiz.de/10012671515
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Service quality determiners in higher education : the student's perspective
Pekkaya, Mehmet; Pulat, Öznur; Zeydan, İlknur - In: International journal of services, economics and management 14 (2023) 3, pp. 270-300
Persistent link: https://www.econbiz.de/10014311694
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Influence of front-desk staff service quality on students’ affective commitment, trust, and Word-of-Mouth in higher education
Muhammad Asif Qureshi; Raza, Syed Ali; Kolachi, Ishtiaq … - In: Asian Academy of Management journal 27 (2022) 1, pp. 29-60
putting efforts to attract more students. Hence, it is essential to provide students with the best quality services as it … quality on word-of-mouth through the mediating effect of students' affective commitment and students' trust. An online … service quality and word-of-mouth. Moreover, students' affective commitment and trust mediate the relationship between front …
Persistent link: https://www.econbiz.de/10013438628
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Defining service quality attributes at different levels of operation in higher education institutions : how could the service quality perceptions of students contribute to a better...
Surman, Vivien; Tóth, Zsuzsanna Eszter; Danó, Györgyi - In: Zagreb international review of economics & business 25 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10014228121