Service quality determiners in higher education : the student's perspective
Year of publication: |
2023
|
---|---|
Authors: | Pekkaya, Mehmet ; Pulat, Öznur ; Zeydan, İlknur |
Published in: |
International journal of services, economics and management. - Olney : Inderscience, ISSN 1753-0830, ZDB-ID 2418235-7. - Vol. 14.2023, 3, p. 270-300
|
Subject: | HE | Hesqual | higher education | service quality | SQ | SS | student satisfaction | Dienstleistungsqualität | Service quality | Studierende | Students | Hochschule | Higher education institution | Studium | University education | Kundenzufriedenheit | Customer satisfaction |
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