Mit der vorliegenden Arbeit von Uwe Steinkötter schließt vorläufig eine Reihe von Diplom- und Doktorarbeiten ab, die der Thematik des Excellence-Prozesses gewidmet waren. In meiner nunmehr 40-jährigen Erfahrung als Arbeitswissenschaftler mit der Praxis hat sich eines ganz klar...

In order to stay efficient, companies need to improve their existing business processes on a continuous basis. To ensure competitive edge, it is essential for companies to adapt radically to new business opportunities and when external demands change. However, experience and research show that...

The technological innovation of information technology is driving businesses and organizations to reassess their structures and processes to achieve a higher level of efficiency and effectiveness using IT. In this ongoing process, the wisdom and experiences of other organizations can be a...

The volatility and fierce competition of the business environment in the 21st century has forced enterprises to constantly review and change their structure, hierarchy, command, control and management styles. The pentatomic organization enterprise architecture offers a non-conventional approach...