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~subject:"Unternehmensdienstleistung"
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Unternehmensdienstleistung
Consumer behaviour
15
Dienstleistungsqualität
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Service quality
12
USA
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United States
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Customer satisfaction
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Gastgewerbe
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Relationship marketing
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Business services
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Cognition
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Dienstleistungsmanagement
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Health care
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Hotel industry
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Hotellerie
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Innovationsmanagement
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Kognition
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Service operations
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Services management
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Social network
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Soziales Netzwerk
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Verma, Rohit
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Ding, David Xin
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Joglekar, Nitin
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Ng, Irene
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Pan, Fengjie
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Handbook of new product development management
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of service management
1
Research handbook on services management
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ECONIS (ZBW)
4
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Outcome-based contracts as new business model : the role of partnership and value-driven relational assets
Ng, Irene
;
Ding, David Xin
;
Yip, Nick
- In:
Industrial marketing management : the international …
42
(
2013
)
5
,
pp. 730-743
Persistent link: https://www.econbiz.de/10010211331
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2
New service development
Tsai, Weiyu
;
Verma, Rohit
;
Schmidt, Glen
- In:
Handbook of new product development management
,
(pp. 495-526)
.
2008
Persistent link: https://www.econbiz.de/10003611343
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3
Signaling eco-certification : implications for service coproduction and resource efficiency
Zhang, Jie Jennifer
;
Joglekar, Nitin
;
Verma, Rohit
- In:
Journal of service management
25
(
2014
)
4
,
pp. 494-511
Persistent link: https://www.econbiz.de/10010405216
Saved in:
4
Service innovation process in creative-intensive business services organizations
Pan, Fengjie
;
Verma, Rohit
- In:
Research handbook on services management
,
(pp. 71-87)
.
2022
Persistent link: https://www.econbiz.de/10014450981
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