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~subject:"Unternehmensdienstleistung"
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Unternehmensdienstleistung
Services
27
Innovation
26
Dienstleistung
25
Dienstleistungsqualität
25
Service quality
25
Beziehungsmarketing
22
Dienstleistungssektor
22
Relationship marketing
22
Service industry
22
Service-dominant logic
22
Sweden
22
Schweden
21
Service-Dominant Logic
20
Value creation
20
Betriebliche Wertschöpfung
19
Kundenintegration
19
Customer integration
18
Service innovation
18
Customer satisfaction
16
Consumer behaviour
15
Innovationsmanagement
13
Kundenzufriedenheit
13
Organisatorischer Wandel
12
Organizational change
12
Innovation management
11
Dienstleistungsinnovation
10
Konsumentenverhalten
10
Beschwerdemanagement
9
Business services
9
Complaint management
9
Customer service
9
Kundenservice
9
Nachhaltige Entwicklung
9
Sustainable development
9
Business model
8
Dienstleistungsmanagement
8
Geschäftsmodell
8
Lieferantenmanagement
8
New product development
8
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9
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Edvardsson, Bo
8
Witell, Lars
4
Reynoso, Javier
2
Sebastiani, Roberta
2
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Brodie, Roderick J.
1
Colurcio, Maria
1
Davidsson, Nina
1
Fundin, Anders
1
Gremyr, Ida
1
Gruber, Thorsten
1
Gustafsson, Anders
1
Jaakkola, Elina
1
Jouny-Rivier, Elodie
1
Kowalkowski, Christian
1
Kristensson, Per
1
Lervik-Olsen, Line
1
Löfberg, Nina
1
Matthing, Jonas
1
Meiren, Thomas
1
Perks, Helen
1
Sandén, Bodil
1
Schäfer, Adrienne
1
Sklyar, Alexey
1
Sörhammar, David
1
Tronvoll, Bård
1
Wild-Weitlaner, Doris
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The journal of services marketing
2
International journal of services technology and management
1
Involving customers in new service development
1
Journal of business research : JBR
1
Journal of service management
1
Series on technology management
1
The journal of business & industrial marketing
1
The journal of product innovation management : an international publication of the Product Development & Management Association
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ECONIS (ZBW)
9
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1
Organizing for digital servitization : a service ecosystem perspective
Sklyar, Alexey
;
Kowalkowski, Christian
;
Tronvoll, Bård
; …
- In:
Journal of business research : JBR
104
(
2019
),
pp. 450-460
Persistent link: https://www.econbiz.de/10012105062
Saved in:
2
Involving customers in new service development
Edvardsson, Bo
(
ed.
)
-
2006
Persistent link: https://www.econbiz.de/10003333084
Saved in:
3
Degree of service-oriented in the pulp and paper industry
Davidsson, Nina
;
Edvardsson, Bo
;
Gustafsson, Anders
; …
- In:
International journal of services technology and management
11
(
2009
)
1
,
pp. 24-41
Persistent link: https://www.econbiz.de/10003848962
Saved in:
4
New service development : learning from and with customers
Sandén, Bodil
;
Matthing, Jonas
;
Edvardsson, Bo
- In:
Involving customers in new service development
,
(pp. 99-126)
.
2006
Persistent link: https://www.econbiz.de/10003593206
Saved in:
5
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
6
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
7
Co-creation in radical service innovation : a systematic analysis of microlevel processes
Perks, Helen
;
Gruber, Thorsten
;
Edvardsson, Bo
- In:
The journal of product innovation management : an …
29
(
2012
)
6
,
pp. 935-951
Persistent link: https://www.econbiz.de/10010219636
Saved in:
8
Does one size fit all? : new service development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
9
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
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