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~subject:"Unternehmenserfolg"
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Customer service management
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Unternehmenserfolg
Competitive advantage
7,547
Wettbewerbsvorteil
7,063
Customer service
3,468
Kundenservice
3,075
Relationship marketing
1,393
Beziehungsmarketing
1,373
Strategisches Management
1,351
Service quality
1,268
Strategic management
1,255
Dienstleistungsqualität
1,198
competitive advantage
1,179
Customer satisfaction
1,148
Kundenzufriedenheit
1,063
Innovation
950
Resource-based view
912
Consumer behaviour
905
Ressourcenorientierter Ansatz
901
Konsumentenverhalten
885
Firm performance
868
Theorie
705
Theory
703
Deutschland
672
Competitive strategy
671
Wettbewerbsstrategie
665
Innovationsmanagement
653
Germany
631
Innovation management
624
USA
584
Internationaler Wettbewerb
581
International competition
572
United States
543
SME
505
KMU
502
Knowledge management
461
Supply chain
456
Dynamic capabilities
454
Lieferkette
447
Dynamische Kompetenzen
438
Wissensmanagement
436
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388
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148
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Article
764
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127
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708
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49
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49
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27
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21
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1
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1
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1
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1
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1
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English
861
German
30
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2
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Jeen Wei Ong
6
Montgomery, David B.
6
Thurasamy Ramayah
6
Isobe, Takehiko
5
Leonidou, Leonidas C.
5
Makino, Shige
5
Anderson, Verl
4
Anwar, Muhammad
4
Caldwell, Cam
4
Huchzermeier, Arnd
4
Loch, Christoph H.
4
Song, Michael
4
Träger, Sebastian
4
Aykol, Bilge
3
Bin Ismail, Hishamuddin
3
Brewster, Chris
3
Chiadamrong, Navee
3
Chick, Stephen
3
Chick, Stephen E.
3
Christodoulides, Paul
3
Gallardo-Gallardo, Eva
3
Hinterhuber, Andreas
3
Iacovone, Leonardo
3
Lieberman, Marvin B.
3
Mikalef, Patrick
3
Mohammad Falahat
3
Ojo, Adedapo Oluwaseyi
3
Schiffbauer, Marc
3
Sharfaei, Shahab
3
Soto-Acosta, Pedro
3
Stavrou, Eleni T.
3
Thunnissen, Marian
3
Abebe, Michael
2
Agustia, Dian
2
Agyapong, Ahmed
2
Ahammad, Mohammad F.
2
Ahmad, Syed Zamberi
2
Akter, Shahriar
2
Alfalla-Luque, Rafaela
2
Ang, Siah Hwee
2
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ESCP-EAP European School of Management
1
Edward Elgar Publishing
1
Johannes Kepler Universität Linz
1
Murmann Publishers GmbH
1
RWTH Aachen
1
Springer Gabler <Firma>
1
Verlag Dr. Kovač
1
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Published in...
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Journal of business research : JBR
38
Industrial marketing management : the international journal for industrial and high-tech firms
20
International business review : the official journal of the European International Business Academy
13
Strategic management journal
12
The journal of business & industrial marketing
10
Cogent business & management
7
Technological forecasting & social change : an international journal
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
International journal of production economics
6
Journal for global business advancement : JGBA
6
Journal of Asian finance, economics and business : JAFEB
6
Journal of open innovation : technology, market, and complexity
6
SpringerLink / Bücher
6
The international journal of productivity and performance management
6
International journal of business competition and growth : IJBCG
5
International journal of hospitality management
5
International marketing review
5
Technovation : the international journal of technological innovation, entrepreneurship and technology management
5
Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
5
Business horizons
4
Business strategy and the environment
4
Competitiveness review : CR
4
Economies : open access journal
4
European journal of international management : EJIM
4
IEEE transactions on engineering management : EM
4
Industrial and corporate change
4
International journal of business and globalisation : IJBG
4
International journal of contemporary hospitality management
4
International journal of entrepreneurship and small business
4
International journal of innovation management
4
International journal of management & enterprise development : IJMED
4
Journal of business ethics : JOBE
4
Journal of global marketing
4
Journal of innovation & knowledge : JIK
4
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
4
Journal of knowledge management
4
Journal of management : JOM
4
Journal of strategic marketing
4
Journal of the Academy of Marketing Science
4
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Source
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ECONIS (ZBW)
883
USB Cologne (EcoSocSci)
5
EconStor
2
OLC EcoSci
1
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891
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1
Orchestrating firm-specific resource integration to achieve customer service performance : an investigation in the hotel context
Rini, Gilang Puspita
;
Kusumawardhani, Amie
- In:
International journal of innovation science
16
(
2024
)
3
,
pp. 445-462
Persistent link: https://www.econbiz.de/10014538745
Saved in:
2
Corporate culture and firm performance : a service-oriented perspective
Vigolo, Vania
;
Bonfanti, Angelo
;
Magliocca, Pierpaolo
; …
- In:
International journal of managerial and financial accounting
8
(
2016
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011643411
Saved in:
3
Relationship between supply chain capabilities, competitive advantage and business performance : an exploratory study of the food industry in Thailand
Chiadamrong, Navee
;
Sophonsaritsook, Pithachaya
- In:
International journal of logistics systems and management
20
(
2015
)
4
,
pp. 447-479
Persistent link: https://www.econbiz.de/10011393090
Saved in:
4
Organizational learning and firm profitability : the role of competitve advantage
Maiga, Adam S.
- In:
Advances in accounting behavioral research
18
(
2015
),
pp. 179-211
Persistent link: https://www.econbiz.de/10011393204
Saved in:
5
Relationship between mission statement and scope of business : evidence from Finland
Kettunen, Juha
- In:
Review of business & finance studies : RBFS
7
(
2016
)
1
,
pp. 69-78
Persistent link: https://www.econbiz.de/10011396561
Saved in:
6
British SMEs’ e-commerce technological investments and firm performance : an RBV perspective
Yang, Tan
;
Xun, Jiyao
;
He, Xiaofeng
- In:
Technology analysis & strategic management
27
(
2015
)
5
,
pp. 586-603
Persistent link: https://www.econbiz.de/10010517224
Saved in:
7
Disentangling competitive advantage and superior performance and their roles in enterprise transformation
McCarthy, Nicola
;
Rouse, William B.
;
Serban, Nicoleta
- In:
Journal of enterprise transformation : a joint …
5
(
2015
)
2
,
pp. 113-140
Persistent link: https://www.econbiz.de/10011303571
Saved in:
8
Delineating IT resources and capabilities to obtain competitive advantage and improve firm performance
Ashrafi, Rafi
;
Mueller, John
- In:
Information systems management
32
(
2015
)
1
,
pp. 15-38
Persistent link: https://www.econbiz.de/10011307914
Saved in:
9
A big picture of dynamic capabilities
Yassien, Eman
- In:
Journal of management research
7
(
2015
)
5
,
pp. 63-78
Persistent link: https://www.econbiz.de/10011349532
Saved in:
10
The impact of government financial support on the performance of new firms : the role of competitive advantage as an intermediate outcome
Pergelova, Albena
;
Angulo-Ruiz, Fernando
- In:
Entrepreneurship and regional development : an …
26
(
2014
)
9/10
,
pp. 663-705
Persistent link: https://www.econbiz.de/10010526941
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