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Testing the EFQM model as a framework to measure a company's procurement performance

Belvedere, Valeria; Grando, Alberto; Legenvre, Hervé - In: Total quality management & business excellence : an … 29 (2018) 6, pp. 633-651

Persistent link: https://www.econbiz.de/10011854122

A framework for System Excellence assessment of production systems, based on lean thinking, business excellence, and factory physics

Roth, Norman G.; Deuse, Jochen; Biedermann, Hubert - In: International journal of production research 58 (2020) 4, pp. 1074-1091

Persistent link: https://www.econbiz.de/10012194043

The impact of quality management systems on the performance of manufacturing firms

Kafetzopoulos, Dimitrios P.; Psomas, Evangelos L.; … - In: International journal of quality & reliability management 32 (2015) 4, pp. 381-399

Persistent link: https://www.econbiz.de/10011305178

Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors

Schulingkamp, Ronald C.; Latham, John R. - In: Quality management journal : QMJ 22 (2015) 3, pp. 6-22

Persistent link: https://www.econbiz.de/10011309906

The "control tower" approach to optimising complex service delivery performance

Meekings, Alan; Briault, Steve - In: Measuring business excellence : the journal of … 17 (2013) 3, pp. 15-27

Persistent link: https://www.econbiz.de/10010197592

Quality management practices and their relationship to organizational performance

Sabella, Anton; Kashou, Ramy; Omran, Omar - In: International journal of operations & production … 34 (2014) 12, pp. 1487-1505

Persistent link: https://www.econbiz.de/10010437783

Managing and achieving excellence through HR key performance

Mustapha, K. Y. - In: HRD for developing states and companies : proceedings …, (pp. 18-23). 2005

Persistent link: https://www.econbiz.de/10003296036

Total performance scorecard : redefining management to achieve performance with integrity

Rampersad, Hubert K. - 2003

Persistent link: https://www.econbiz.de/10001721211

Framework on performance management in automotive industry : a case study

Lascu, Elena; Severin, Irina; Lascu, Florina Daniela; … - In: Journal of risk and financial management : JRFM 14 (2021) 10, pp. 1-20

The purpose of this research is to identify the risks and deficiencies that affect the performance of companies that provide vehicle after-sales services. Thus, this paper highlights the results of a comparative study based on a questionnaire conducted at the level of six brands in the...

Persistent link: https://www.econbiz.de/10012745353

Development of an operational excellence framework for organisational performance improvement in the Sudanese aviation industry

Mohamed Ibrahim Osman; Roslina Mohammad; Shari Mohd Yusof; … - In: Journal of industrial engineering and management : JIEM 14 (2021) 4, pp. 681-700

Purpose: The purpose of this study is to investigate the Critical Success Factors (CSFs) for successful implementation of Operational Excellence (OE) by the organisations in the Sudanese aviation industry, as well as to determine the resulted impacts in the improved organisational performance...

Persistent link: https://www.econbiz.de/10012814868

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