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Social identity and the service-profit chain
Homburg, Christian; Wieseke, Jan; Hoyer, Wayne D. - In: Journal of marketing 73 (2009) 2, pp. 38-54
Persistent link: https://www.econbiz.de/10003820595
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Social identity and the service profit chain
Homburg, Christian; Wieseke, Jan; Hoyer, Wayne D. - 2008
Persistent link: https://www.econbiz.de/10003848961
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Assessing performance in services : the travel agency industry
Sellers Rubio, Ricardo; Nicolau-Gonzálbez, Juan L. - In: The service industries journal 29 (2009) 5/6, pp. 653-667
Persistent link: https://www.econbiz.de/10003880551
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Technology and business performance : travel agency case
Sandoval, Enrique Corona; Olivares Urbina, Miguel Ángel - In: Review of business & finance studies : RBFS 6 (2015) 3, pp. 71-79
Persistent link: https://www.econbiz.de/10011289122
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Is the adoption of environmental practices a strategical decision for small service companies? : an empirical approach
Bagur-Femenías, Llorenç; Llach, Josep; … - In: Management decision : MD 51 (2013) 1, pp. 41-62
Purpose: The purpose of this study is to explore the impact of the decision to adopt environmental practices in small service companies given that most of the studies on environmental practices focus on the industrial sector and on larger companies. Design/methodology/approach: This work is...
Persistent link: https://www.econbiz.de/10009725655
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Impact of quality and environmental investment on business competitiveness and profitability in small service business : the case of travel agencies
Bagur-Femenías, Llorenç; Perramon, Jordi; Amat Salas, … - In: Total quality management & business excellence : an … 26 (2015) 7/8, pp. 840-853
Persistent link: https://www.econbiz.de/10011388424
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Technology and Business Performance : Travel Agency Case
Sandoval, Enrique Corona - 2016
to the implementation, use and management of technology. This technology is applied to the performance improvement of a … students, requiring knowledge of management and marketing. The case can be developed in two one-hour classes and requires a …
Persistent link: https://www.econbiz.de/10013003694
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Effect of a perceived threat of informal actors on the business performance of formal actors : inbound tour operators' perspective
Mwesiumo, Deodat; Abdalla, Moh'd Juma; Öztüren, Ali; … - In: Journal of travel and tourism marketing 38 (2021) 5, pp. 527-540
Persistent link: https://www.econbiz.de/10012623371
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Personal ties, reciprocity, competitive intensity, and performance of the strategic alliances in Taiwan's travel industry
Tsaur, Sheng-hshiung; Wang, Chih-hung - In: The service industries journal 31 (2011) 5/6, pp. 911-928
Persistent link: https://www.econbiz.de/10009127869
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Analysis of modern methods for increasing and managing the financial prosperity of businesses in the context of performance : a case study of the tourism sector in Slovakia
Onuferová, Erika; Cabinova, Veronika; Vargová, Tünde … - In: Oeconomia Copernicana 11 (2020) 1, pp. 95-116
Persistent link: https://www.econbiz.de/10012230551