The volatility and fierce competition of the business environment in the 21st century has forced enterprises to constantly review and change their structure, hierarchy, command, control and management styles. The pentatomic organization enterprise architecture offers a non-conventional approach...

"Fundamentals of Performance Improvement is a practical how-to guide designed to help practitioners and students understand the science of performance technology and successfully implement organizational change. Using the Human Performance Technology (HTP) model, the authors explain step-by-step...