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Qualitätsmanagement in Logistikunternehmen : eine empirische Untersuchung
Koch, Jan - 2010 - 1. Aufl.
Persistent link: https://www.econbiz.de/10008905159
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Die Service Profit Chain für komplexe Dienstleistungen
Löffler, Stephanie - 2017
Persistent link: https://www.econbiz.de/10013430998
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Six Sigma, stock returns and operating performance
Özkan, Bora; Rubio, J. Francisco; Hassan, M. Kabir; … - In: Management research review 40 (2017) 3, pp. 331-351
Persistent link: https://www.econbiz.de/10011704390
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Toyota culture : the heart and soul of the Toyota way
Liker, Jeffrey K.; Hoseus, Michael - 2008
The DNA of Toyota lies in its culture -- The human systems model -- Toyota way + local environment + purpose = success -- Attract competent and trainable people -- Developing competent and able people -- Engaging competent and willing people in continuous improvement -- Inspiring people to be...
Persistent link: https://www.econbiz.de/10003583160
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Excellence durch integriertes Performance Management
Wild, Christine (contributor) - 2007
Persistent link: https://www.econbiz.de/10003494287
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Examining relationships between quality management and organisational performance in transitional economies
Delić, Milan; Radlovački, Vladan; Kamberović, Bato; … - In: Total quality management & business excellence : an … 25 (2014) 4, pp. 367-382
Persistent link: https://www.econbiz.de/10010245989
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Quality management and performance : an annotated review
Ebrahimi, Mehran; Sadeghi, Mehran - In: International journal of production research 51 (2013) 18, pp. 5625-5643
Persistent link: https://www.econbiz.de/10010196426
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ISO 9000 internalization and organizational commitment : implications for process improvement and operational performance
Ataseven, Cigdem; Prajogo, Daniel I.; Nair, Anand - In: IEEE transactions on engineering management : EM 61 (2014) 1, pp. 5-17
Persistent link: https://www.econbiz.de/10010338042
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Quality certification and company performance : the newly developed country experience
Islam, Mohammad Mazharul; Habes, Essam; Karim, Azharul; … - In: Journal of business economics and management 17 (2016) 4, pp. 628-644
Persistent link: https://www.econbiz.de/10011535816
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Impact of quality and environmental investment on business competitiveness and profitability in small service business : the case of travel agencies
Bagur-Femenías, Llorenç; Perramon, Jordi; Amat Salas, … - In: Total quality management & business excellence : an … 26 (2015) 7/8, pp. 840-853
Persistent link: https://www.econbiz.de/10011388424