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On adopting quality orientation as an operations philosophy to improve business performance in banking services
Mehra, Satish; Joyal, Aaron D.; Rhee, Munsung - In: International journal of quality & reliability management 28 (2011) 9, pp. 951-968
Persistent link: https://www.econbiz.de/10009405388
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Logistic service quality and organisational performance : conceptualisation, measure development, measure test and model fit
Kamble, Sachin S.; Gawankar, Shradha; Raut, Rakesh - In: International journal of logistics systems and management 25 (2016) 4, pp. 532-557
Persistent link: https://www.econbiz.de/10011666245
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Commercial banks in India : growth, challenges and strategies
Kunjukunju, Benson - 2008
Persistent link: https://www.econbiz.de/10003628951
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Digital bank transactions and performance of the Indian banking sector
Shaikh, Imlak; Anwar, Mohd - In: Applied economics 55 (2023) 8, pp. 839-852
Persistent link: https://www.econbiz.de/10013498900
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A Thai banking industry organisational performance analysis
Tasanai Pranee; Kaulkanya Napompech; Chalita Srinuan - In: Journal for global business advancement : JGBA 10 (2017) 4, pp. 370-394
Persistent link: https://www.econbiz.de/10011817881
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To measure the business performance through cloud computing adoption in Indian scenario : structural equation modelling
Priyadshinee, Pragati; Jha, Manoj Kumar; Raut, Rakesh D.; … - In: International journal of business information systems : … 28 (2018) 4, pp. 468-503
Persistent link: https://www.econbiz.de/10011924322
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Exploring the relationship between customer loyalty and financial performance of banks : customer open innovation perspective
Ur Rashid, Md. Harun; Nurunnabi, Mohammad; Mahfuzur Rahman - In: Journal of open innovation : technology, market, and … 6 (2020) 4/108, pp. 1-19
In the age of technology, continuous innovation is the ultimate motto of the financial sector to attract customers. Firms in the financial sector must be innovative in terms of service quality and operational performance to obtain customer loyalty and gain financial stability. A dearth of...
Persistent link: https://www.econbiz.de/10012297683
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FinTech and commercial banks' performance in China : a leap forward or survival of the fittest?
Chen, Xihui; You, Xuyuan; Chang, Victor - In: Technological forecasting & social change : an … 166 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012693355
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Does financial technology matter? : evidence from an alternative banking system
Almulla, Dur; Aljughaiman, Abdullah A. - In: Cogent economics & finance 9 (2021) 1, pp. 1-21
impressive in the period 2014-2019. We find a negative relationship between fintech services and bank performance for both types … of bank. Furthermore, we show that the growth of fintech firms in a country negatively influences CBs' financial …
Persistent link: https://www.econbiz.de/10013184000
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Financial inclusion and the performance of banking sector in Palestine
Saleh F. A. Khatib; Hendrawaty, Ernie; Bazhair, Ayman Hassan - In: Economies : open access journal 10 (2022) 10, pp. 1-15
bank profitability remains unclear. In this research, we evaluated the association between financial inclusion and the … teller machines (ATMs) and the number of bank branches), service delivery (including the average costs to maintain a current … profitability. Additionally, financial service utilization reflected in bank account number sand credit to small and medium …
Persistent link: https://www.econbiz.de/10013499037