Automated banks' service quality in developing economy : empirical evidences from India
Year of publication: |
2019
|
---|---|
Authors: | Sadiq, Mohd ; Adil, Mohd ; Khan, Mohammed Naved |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 33.2019, 3, p. 331-350
|
Subject: | service quality | bank | automated teller machine | ATM | confirmatory factor analysis | CFA | India | Indien | Dienstleistungsqualität | Service quality | Electronic Banking | Electronic banking | Bankgeschäft | Banking services | Faktorenanalyse | Factor analysis |
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