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Exploring the relationship between customer loyalty and financial performance of banks : customer open innovation perspective
Ur Rashid, Md. Harun; Nurunnabi, Mohammad; Mahfuzur Rahman - In: Journal of open innovation : technology, market, and … 6 (2020) 4/108, pp. 1-19
In the age of technology, continuous innovation is the ultimate motto of the financial sector to attract customers. Firms in the financial sector must be innovative in terms of service quality and operational performance to obtain customer loyalty and gain financial stability. A dearth of...
Persistent link: https://www.econbiz.de/10012297683
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Financial performance analysis of Islamic Banks in Bangladesh : a case study on Islami Bank Bangladesh Limited (IBBL)
Chakraborty, Jaba; Salam, Farjana; Rabbany, Md. Ghulam - In: International journal of economics, finance and … 3 (2015) 2, pp. 99-106
Persistent link: https://www.econbiz.de/10011296185
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The performance comparison of the participation banks acting in Turkey via grey relations analysis method
Sakinç, İlker; Gülen, Merve - 2014
of countries worldwide. Although participation banks do not have a long history, they were included in the Bank Law of … results of the analysis is; Kuveyt Türk Participation Bank, Türkiye Finans Participation Bank, Albaraka Türk Participation … Bank and Asya Participation Bank. At the end of the study, capital adequacy has been determined as the dominant ratio among …
Persistent link: https://www.econbiz.de/10010460146
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Impacts of ATM banking performance on customer satisfaction with the Bank in Malawi
Mwatsika, Charles - In: International journal of business and economics … 5 (2016) 1, pp. 1-9
Persistent link: https://www.econbiz.de/10011534138
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Linking customer satisfaction with financial performance : an empirical study of Scandinavian banks
Eklöf, Jan A.; Podkorytova, Olga; Malova, Aleksandra - In: Total quality management & business excellence 31 (2020) 15, pp. 1684-1702
Persistent link: https://www.econbiz.de/10012385054
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A study of the relationship between total quality management and business performance in the banking sector
Tagger, Sukhjinder Singh; Gupta, Munish - In: International journal of business competition and … 7 (2020) 2, pp. 118-132
Persistent link: https://www.econbiz.de/10012506221
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Talent analytics and customer performance : insights from the Indian banking sector
Maitri; Singhal, Samarth - In: International journal of process management and … 15 (2023) 4, pp. 507-523
Persistent link: https://www.econbiz.de/10014433421
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Corporate governance, corporate social responsibility and bank performance in Vietnam with mediators
Quoc Trung Nguyen Kim - In: Cogent business & management 11 (2024) 1, pp. 1-13
addition, this study highlights the indirect correlation between CSR and bank performance via two mediators: customer … satisfaction and environmental performance. Based on these findings, commercial bank managers must recognize the significance of …
Persistent link: https://www.econbiz.de/10014521340
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Factors influencing performance of the UAE Islamic and conventional national banks
Al-Tamini, Hussein A. Hassan - In: Global journal of business research : GJBR 4 (2010) 2, pp. 1-9
Persistent link: https://www.econbiz.de/10003955458
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Bank ownership, characteristics, and performance : a comparative analysis of domestic and foreign Islamic Banks in Malaysia
Fadzlan Sufian; Majid, Muhamed Zulkhibri Abdul - In: Journal of King Abdulaziz University 21 (2008) 2, pp. 3-37
Persistent link: https://www.econbiz.de/10009577978