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~subject:"Unternehmenserfolg"
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Unternehmenserfolg
Firm performance
10
Service industry
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Dienstleistungsqualität
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7
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7
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7
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Cruz-Ros, Sonia
5
Yee, Rachel W. Y.
4
Pérez-Cabañero, Carmen
3
Cheng, T. C. E.
2
González-Cruz, Tomás
2
Yeung, Andy C. L.
2
Chan, Hing Kai
1
Cruz Ros, Sonia
1
Dai, Jing
1
Gonzalez-Cruz, Tomas F.
1
González Cruz, Tomás F.
1
González-Cruz, Tomás F.
1
Guerrero-Sánchez, Diana L.
1
Lim, Ming K.
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Miquel-Romero, Maria-Jose
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Yang, Yefei
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International journal of production economics
4
Journal of business research : JBR
2
International journal of business environment : IJBE
1
Marketing intelligence & planning
1
Review of managerial science : RMS
1
Service business : an international journal
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ECONIS (ZBW)
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1
Absorptive capacity and its impact on innovation and performance : findings from SEM and fsQCA
Cruz Ros, Sonia
;
Guerrero-Sánchez, Diana L.
; …
- In:
Review of managerial science : RMS
15
(
2021
)
2
,
pp. 235-249
Persistent link: https://www.econbiz.de/10012489143
Saved in:
2
Marketing capabilities, stakeholders' satisfaction, and performance
Cruz-Ros, Sonia
;
González Cruz, Tomás F.
; …
- In:
Service business : an international journal
4
(
2010
)
3/4
,
pp. 209-223
Persistent link: https://www.econbiz.de/10008746899
Saved in:
3
Do family SME managers value marketing capabilities' contribution to firm performance?
Pérez-Cabañero, Carmen
;
González-Cruz, Tomás
; …
- In:
Marketing intelligence & planning
30
(
2012
)
2
,
pp. 116-142
Persistent link: https://www.econbiz.de/10009570970
Saved in:
4
The contribution of dynamic marketing capabilities to service innovaiton and performance
Pérez-Cabañero, Carmen
;
Cruz-Ros, Sonia
; …
- In:
International journal of business environment : IJBE
7
(
2015
)
1
,
pp. 61-78
Persistent link: https://www.econbiz.de/10011379550
Saved in:
5
Service firm capabilities and performance : contingent analysis of customer contact
Cruz-Ros, Sonia
;
Gonzalez-Cruz, Tomas F.
- In:
Journal of business research : JBR
68
(
2015
)
7
,
pp. 1612-1621
Persistent link: https://www.econbiz.de/10011298890
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6
The service-profit chain : an empirical analysis in high-contact service industries
Yee, Rachel W. Y.
;
Yeung, Andy C. L.
;
Cheng, T. C. E.
- In:
International journal of production economics
130
(
2011
)
2
,
pp. 236-245
Persistent link: https://www.econbiz.de/10008934623
Saved in:
7
When does family involvement produce superior performance in SME family business?
González-Cruz, Tomás F.
;
Cruz-Ros, Sonia
- In:
Journal of business research : JBR
69
(
2016
)
4
,
pp. 1452-1457
Persistent link: https://www.econbiz.de/10011447354
Saved in:
8
An empirical study of employee loyalty, service quality and firm performance in the service industry
Yee, Rachel W. Y.
;
Yeung, Andy C. L.
;
Cheng, T. C. E.
- In:
International journal of production economics
124
(
2010
)
1
,
pp. 109-120
Persistent link: https://www.econbiz.de/10003966973
Saved in:
9
The moderating effect of environmental dynamism on green product innovation and performance
Chan, Hing Kai
;
Yee, Rachel W. Y.
;
Dai, Jing
;
Lim, Ming K.
- In:
International journal of production economics
181
(
2016
),
pp. 384-391
Persistent link: https://www.econbiz.de/10011619438
Saved in:
10
The effect of process digitalization initiative on firm performance : a dynamic capability development perspective
Yang, Yefei
;
Yee, Rachel W. Y.
- In:
International journal of production economics
254
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013461629
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