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~subject:"Unternehmenskultur"
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Unternehmenskultur
Customer satisfaction
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Consumer behaviour
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Webster, Cynthia
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Journal of business research : JBR
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Journal of the Academy of Marketing Science
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ECONIS (ZBW)
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Toward the measurement of the marketing culture of a service firm
Webster, Cynthia
- In:
Journal of business research : JBR
21
(
1990
)
4
,
pp. 345-362
Persistent link: https://www.econbiz.de/10001098794
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Exploring the national and organizational culture mix in service firms
Webster, Cynthia
;
White, Allyn
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
6
,
pp. 691-703
Persistent link: https://www.econbiz.de/10008779098
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