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Securing frontline employee support after an ethical scandal : the moderating impact of response strategies
Walter, Benjamin von; Wentzel, Daniel; Tomczak, Torsten - In: Journal of service research : JSR 19 (2016) 4, pp. 417-432
Persistent link: https://www.econbiz.de/10011606978
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Three levels of ethical influences on selling behavior and performance : synergies and tensions
Kadic-Maglajlic, Selma; Micevski, Milena; Lee, Nick; … - In: Journal of business ethics : JOBE 156 (2019) 2, pp. 377-397
Persistent link: https://www.econbiz.de/10012017534
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Fostering creative selling through ethics : an emotion-based approach
Bande, Belén; Castro-González, Sandra; … - In: Business ethics, the environment & responsibility 32 (2023) 1, pp. 211-225
Persistent link: https://www.econbiz.de/10013471930
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Putting the customer at the center : does store managers' ethical leadership make a difference in authentic customer orientation?
Ruiz-Palomino, Pablo; Linuesa-Langreo, Jorge; … - In: Academia : revista Latinoamericana de administración 36 (2023) 2, pp. 269-288
Persistent link: https://www.econbiz.de/10014305916
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The sales ethics subculture
Marshall, Greg W.; Ferrell, Odies C.; Bush, Victoria; … - In: The SAGE handbook of marketing ethics, (pp. 457-473). 2021
Persistent link: https://www.econbiz.de/10012306638
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Outcomes of ethical leadership among salespeople
DeConinck, James B. - In: Journal of business research : JBR 68 (2015) 5, pp. 1086-1093
Persistent link: https://www.econbiz.de/10010517095
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Exploring the organizational factors affecting salesforce ethical behavior : a review-based article
Fatima, Zoha - In: Asian journal of business ethics : AJBE 9 (2020) 1, pp. 29-45
Persistent link: https://www.econbiz.de/10012609116
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The drivers and moderators for dishonest behavior in the service sector
Jaakson, Krista; Masso, Jaan; Vadi, Maaja - In: (Dis)honesty in management : manifestations and consequences, (pp. 169-193). 2013
Persistent link: https://www.econbiz.de/10009776262
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Leading ethically to shape service-oriented organizational citizenship behavior among tourism salespersons : dual mediation paths and moderating role of service role identity
Luu Trong Tuan; Vu Thanh Ngan - In: Journal of retailing and consumer services 60 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012502636
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Assessing ethical organizational culture : refinement of a scale
DeBode, Jason D.; Armenankis, Achilles A.; Feild, Hubert S. - In: The journal of applied behavioral science 49 (2013) 4, pp. 460-484
Persistent link: https://www.econbiz.de/10010212681