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Urlaubsverhalten
Customer satisfaction
15,537
Kundenzufriedenheit
13,881
Versicherung
9,334
Insurance
9,222
Service quality
6,507
Dienstleistungsqualität
6,319
Consumer behaviour
5,901
Konsumentenverhalten
5,739
Relationship marketing
5,697
Beziehungsmarketing
5,654
Theory
3,034
Theorie
3,033
Deutschland
1,950
Germany
1,807
Economics of insurance
1,664
Versicherungsökonomik
1,664
USA
1,348
United States
1,306
customer satisfaction
1,298
Satisfaction
1,124
Customer service
1,082
Bank
1,063
Arbeitszufriedenheit
1,057
Job satisfaction
1,057
Online retailing
1,051
Online-Handel
1,051
Kundenservice
1,025
Versicherungswirtschaft
1,024
Versicherungsmarkt
1,005
Risikomanagement
973
Qualitätsmanagement
964
Risikomodell
940
Risk model
940
Quality management
934
Insurance market
901
Holiday behaviour
891
Electronic Commerce
888
Risk management
881
India
873
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Undetermined
530
Free
154
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Article
817
Book / Working Paper
74
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Article in journal
795
Aufsatz in Zeitschrift
795
Aufsatz im Buch
23
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23
Conference paper
9
Konferenzbeitrag
9
Graue Literatur
8
Non-commercial literature
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5
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4
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4
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Sammelwerk
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1
Thesis
1
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English
884
German
7
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Han, Heesup
17
Prayag, Girish
14
Su, LuJun
14
Albayrak, Tahir
7
Assaker, Guy
7
Sirgy, M. Joseph
7
Caber, Meltem
6
Hosany, Sameer
6
Hsu, Maxwell K.
6
Huang, Songshan
6
Lee, Choong-Ki
6
Neuts, Bart
6
Petrick, James F.
6
Ramkissoon, Haywantee
6
Uysal, Muzaffer
6
Hyun, Sunghyup Sean
5
Mostafa Rasoolimanesh, S.
5
Muskat, Birgit
5
Nijkamp, Peter
5
Rather, Raouf Ahmad
5
Romão, João
5
Schlesinger, Walesska
5
Wong, IpKin Anthony
5
Bruwer, Johan
4
Cai, Liping A.
4
Cervera-Taulet, Amparo
4
Chua, Bee-Lia
4
Coromina, Lluís
4
Del Chiappa, Giacomo
4
Disegna, Marta
4
Huang, Yinghua
4
Lee, Jin-soo
4
Leeuwen, Eveline S. van
4
Liu, Xiaoming
4
Palau i Saumell, Ramon
4
Prats, Lluís
4
Pérez-Cabañero, Carmen
4
Sánchez-García, Javier
4
Al-Ansi, Amr
3
Alrawadieh, Ziad
3
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Institution
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Ernst-Moritz-Arndt-Universität Greifswald
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Published in...
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Journal of travel and tourism marketing
72
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
67
Tourism management : research, policies, practice
66
Tourism management perspectives : TMP
44
Tourism analysis : an interdisciplinary tourism & hospitality journal
41
Journal of vacation marketing
27
Journal of hospitality and tourism insights
21
Journal of destination marketing & management
19
Tourism review
18
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
17
International journal of contemporary hospitality management
15
International journal of leisure and tourism marketing : IJLTM
14
Journal of business research : JBR
13
Journal of hospitality marketing & management
13
Tourism and hospitality research : THR
13
Cogent business & management
12
Journal of vacation marketing : an international journal
11
The service industries journal
11
International journal of event and festival management
10
International journal of hospitality management
10
Journal of Islamic marketing
10
Tourism and hospitality research : the surrey quarterly review
10
Tourism economics : the business and finance of tourism and recreation
10
Journal of Asian finance, economics and business : JAFEB
6
Asia Pacific journal of marketing and logistics
5
Enlightening tourism : ET ; a pathmaking journal
5
Global business and finance review
5
Journal of retailing and consumer services
5
Tourism review : the official journal of the AIEST
5
Annals of tourism research : ATR ; a social sciences journal
4
Economic research
4
EuroMed journal of business
4
International journal of services and operations management : IJSOM
4
Journal of Tourism, Heritage & Services Marketing : JTHSM
4
Scandinavian journal of hospitality and tourism
4
The journal of applied business research
4
Tourism planning & development
4
Administrative Sciences : open access journal
3
European research studies
3
International journal of services technology and management
3
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Source
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ECONIS (ZBW)
891
Showing
1
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10
of
891
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date (newest first)
date (oldest first)
1
The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong
Chan, Andrew
;
Hsu, Cathy H. C.
;
Baum, Tom
- In:
Journal of travel and tourism marketing
32
(
2015
)
1/2
,
pp. 18-33
Persistent link: https://www.econbiz.de/10011312616
Saved in:
2
Influence of experiences on memories, satisfaction and behavioral intentions : a study of creative tourism
Ali, Faizan
;
Ryu, Kisang
;
Kashif Hussain
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 85-100
Persistent link: https://www.econbiz.de/10011484657
Saved in:
3
Exploring correlations among tourism characteristics, visitor behavior intention, and customer satisfaction
Fu, Hsin-Wei
;
Yeh, Shang-Pao
- In:
Acta oeconomica : periodical of the Hungarian Academy …
64
(
2014
),
pp. 99-110
Persistent link: https://www.econbiz.de/10010474509
Saved in:
4
Measuring satisfaction and loyalty of guests based on Vietnamese hotel online reviews
Ha Nguyen Thi Thu
;
Tuan Tran Minh
;
Tu Nguyen Thi Ngoc
; …
- In:
International journal of e-entrepreneurship and …
11
(
2021
)
2
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012613254
Saved in:
5
Influencing factors on tourists' purchase intention for intangible cultural heritage souvenir : a case of Wangkui shadow souvenir
Liu, Haiying
;
Bunchapatanasakda, Chanchai
;
Zhang Chuantong
- In:
Modern economy
10
(
2019
)
11
,
pp. 2264-2282
Persistent link: https://www.econbiz.de/10012306702
Saved in:
6
How user-generated judgments of hotel attributes indicate guest satisfaction
Gunasekar, Sangeetha
;
Sudhakar, Sooriya
- In:
Journal of global scholars of marketing science : …
29
(
2019
)
2
,
pp. 180-195
Persistent link: https://www.econbiz.de/10012257892
Saved in:
7
Travel motivations of Iranian tourists to Turkey and their satisfaction level with all-inclusive package tours
Ozturk, Yuksel
;
San, Rana Allahyari
;
Okumus, Fevzi
; …
- In:
Journal of vacation marketing
25
(
2019
)
1
,
pp. 25-36
Persistent link: https://www.econbiz.de/10011986581
Saved in:
8
Neural networks to analyse the incidence of customer satisfaction in their loyalty in a tourist destination
Pérez-Campdesuñer, Reyner
;
Sánchez-Rodríguez, Alexander
- In:
International journal of services, economics and management
9
(
2018
)
2
,
pp. 95-110
Persistent link: https://www.econbiz.de/10011989095
Saved in:
9
Perceived quality, authenticity, and price in tourists’ dining experiences : testing competing models of satisfaction and behavioral intentions
Muskat, Birgit
;
Hörtnagl, Tanja
;
Prayag, Girish
; …
- In:
Journal of vacation marketing
25
(
2019
)
4
,
pp. 480-498
Persistent link: https://www.econbiz.de/10012166102
Saved in:
10
A good night's sleep matters for tourists : an empirical study for hospitality professionals
Hon, Alice H. Y.
;
Fung, Clare P. Y.
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
8
,
pp. 1153-1175
Persistent link: https://www.econbiz.de/10012154998
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